Administrative Support Associate VI- Patient Billing

Albany Medical Center • Town of Colonie, NY

118d • $38,937 - $50,618

About The Position

This is a medical billing position for a physicians practice. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by physicians of Albany Med by competing appeals, phone calls, and account review. Extensive on the job training is provided for this role to ensure knowledge and skills are sufficient to perform required duties and responsibilities.

Requirements

• High school diploma or GED is required.
• AAS degree is preferred.
• Customer service experience required.
• Experience providing phone-based customer service a plus.
• Proficiency in office software including Excel and Word.
• Proficiency utilizing payer websites.
• Ability to work in a team environment.
• Ability to communicate effectively, both verbally and in writing.
• Ability to multi-task and handle a fast-paced work environment.
• Demonstrate organizational and interpersonal skills.

Responsibilities

• Reviews charges and data for accuracy and appeals discrepancies regarding CPT-4 and ICD-10 codes with insurance companies.
• Validate and correct registration and insurance information, notations, correct claim submission.
• Researches and interprets information to efficiently reconcile accounts.
• Review and understand payer policy guidelines regarding billing.
• Follow internal policies and procedures for accurate account review.
• Meet expected production and quality standards.
• Other related duties as assigned.

Benefits

• Excellent health care coverage with no copay at Albany Medical Center providers.
• A wide array of services and programs to support emotional, physical, and mental wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees