Administrative Support Associate - Pathways

Albany Medical Center • Albany, NY

3d • $39,520 - $51,376

About The Position

The Administrative Support Associate's (ASA) role is integral to the smooth and efficient operation of the unit/department and the reception desk. The ASA is responsible for maintaining a positive environment utilizing customer service principles. Administrative Support Associates are responsible for non-clinical functions.

Requirements

• Currently enrolled in Pathways Program
• Ability to operate basic office equipment like fax, photocopier, and calculator.
• Demonstrates basic computer skills.
• Ability to communicate effectively with a broad range of internal/external customers.
• Initiates follow-up actions and works well with others.
• Flexible in work practices and efficient in collaborative problem-solving.
• Ability to receive and respond appropriately to tasks delegated by members of the healthcare team.
• Ability to prioritize multiple tasks and manage time efficiently.
• Supports and maintains patient privacy and confidentiality in all interactions.-HIPAA
• Equivalent combination of relevant education and experience may be substituted as appropriate.

Responsibilities

• Assembles and maintains patient records.
• Files data and secures necessary reports for department operations.
• Greets and assists visitors courteously.
• Answers phones politely.
• Records and relays messages accurately.
• Locates key personnel for call direction and inquiries.
• Manages appointments and room bookings.
• Prepares and distributes reports via email and mail.
• Maintains departmental reports.
• Operates photocopiers, fax machines, and computers.
• Orders materials, supplies, forms, and services.
• Completes various records and reports.
• Utilizes clinical and patient information systems for patient care support.
• Assists with the implementation of specialized projects.

Benefits

• Excellent health care coverage with no copay at Albany Medical Center providers
• A wide array of services and programs to support emotional, physical, and mental wellbeing

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees