Administrative Support Associate II, Hematology and Oncology

Wake Forest Baptist Health • Winston-Salem, NC

413d

About The Position

The Administrative Support Associate II plays a crucial role in providing administrative assistance within the Hematology and Oncology department at Wake Forest Baptist Health. This position involves managing schedules, facilitating communication, and supporting various administrative tasks to enhance operational efficiency and customer service.

Requirements

• High school diploma or GED equivalent required.
• One year of related experience required.
• Associate's degree preferred.
• Excellent oral and written communication skills.
• Proficient use of Microsoft Office and PeopleSoft.
• Strong organizational skills with attention to detail.
• Ability to work well with numbers and statistics.
• Strong customer service skills.
• Ability to maintain confidentiality.

Responsibilities

• Maintains leadership's or departmental calendar(s), including making appointments and arranging meetings.
• Screens and refers callers, takes messages, and routes calls according to procedures.
• Prepares routine to moderately complex correspondence, agendas, proposals, and reports.
• Provides requested information for special reports/projects by researching files and records.
• Assists with business-related financial duties such as tracking accounts and producing financial reports.
• Prepares, processes, and maintains office operational records, such as payroll and purchasing.
• Organizes work activities to ensure timely completion.
• Resolves problems to improve customer service.
• Creates and maintains accurate files.
• Facilitates departmental communication.
• Maintains inventory and supplies for the department/program/clinic.
• Performs other related duties as assigned.

Benefits

• Excellent healthcare and facility benefits.
• Sick and vacation benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees