Administrative Support Associate I

University of Kentucky • Lexington, KY

30d

About The Position

The Center for Clinical and Translational Science (CCTS) is seeking a highly motivated, experienced professional Administrative Support Associate I to support the faculty and staff of our fast-paced research center. The CCTS helps campus research professionals meet their goals and improve health outcomes across Kentucky communities. Our vision is to foster collaboration and innovation in healthcare, education, research, and community partnerships. We are committed to advancing translational research that improves public health, particularly in regions with limited access to care. Since its inception in 2006, the CCTS has invested millions of dollars into research funding and trainee support at the University of Kentucky through its commitment to funding innovative, early stage translational research. This role will support research engagement activities in collaboration with UK Healthcare. This is a research participant facing position. Responsibilities for this position include the ability to efficiently and effectively manage inpatient and outpatient research visit flow at the front desk of the CCTS. Prioritize resources to ensure workflow optimization. Greet participants and escort to assigned rooms. Effective communication with faculty and research team members. Answer calls and respond to correspondence promptly and courteously, while maintaining privacy and confidentiality. Provide administrative support to the Clinical Research Unit (CRU) and ensure necessary resources are in place for protocol initiation. Maintain a working knowledge of each research protocol and their specific needs including but not limited to room type, location, special ancillary tests/equipment, or staff needed. Track CRU activities and manage system's master list of protocols. Administrative support includes copying, scanning, filing, scheduling meetings and management of office and clinic/unit supplies. The CCTS encourages all qualified candidates to apply.

Requirements

• Microsoft Office Windows
• Excel
• proprietary software (RABIT service center billing system, WebCAMP scheduling/tracking system, other software for workflow/tracking as determined by CCTS administration)

Nice To Haves

• Ambulatory Practice Management Certification preferred

Responsibilities

• efficiently and effectively manage inpatient and outpatient research visit flow at the front desk of the CCTS
• Prioritize resources to ensure workflow optimization
• Greet participants and escort to assigned rooms
• Effective communication with faculty and research team members
• Answer calls and respond to correspondence promptly and courteously, while maintaining privacy and confidentiality
• Provide administrative support to the Clinical Research Unit (CRU) and ensure necessary resources are in place for protocol initiation
• Maintain a working knowledge of each research protocol and their specific needs including but not limited to room type, location, special ancillary tests/equipment, or staff needed
• Track CRU activities and manage system's master list of protocols
• Administrative support includes copying, scanning, filing, scheduling meetings and management of office and clinic/unit supplies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees