Administrative Support Assistant

HEITECH SERVICES•Washington, DC

5h•Hybrid

About The Position

About the Role: The Administrative Support Assistant will be assigned administrative duties covering day-to-day center operations for a Federal government entity and will assist the Federal and contractor staff as needed in the performance of their duties. This position is HYBRID and will include a mix of telework and in-office work depending on the needs of business. In-office work will be done in the Washington, D.C. central business district. The location at any given time will be determined by the assigned tasks at that time. The Administrative Support Assistant will be required to work onsite at least 2 to 3 days per week and must live within commuting distance of Washington, D.C.

Requirements

Associates degree or equivalent and 2 years of administrative experience or High School diploma and 4 years of administrative support experience
Experience must include: Strong computer and internet research skills and knowledge of Microsoft Office, Word, Excel, Access, Power Point etc.
Flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
Demonstrable problem solving and decision-making skills.
Must possess (or be able to obtain) a federal public trust clearance.

Nice To Haves

Experience working in an office environment is preferred.

Responsibilities

Receive, triage, scan, file, track, store and maintain incoming correspondence received by mail and fax using government-approved tracking and case management systems.
Collect, prepare, and deliver outbound official government written correspondence.
Process and secure incoming fee payments and surety bonds timely and accurately.
Accurately and efficiently data enter incoming mailed-in applications and supplemental documentation into government case management systems
Receive, track, review, and provide routine responses to process all incoming requests for Federal Employer Identification Number (FEIN) verifications.
Verify legibility of scanned documents and upload official government correspondence and documentation into government case management systems.
Electronically prepare documents and information for public posting or transmission to other government entities.
Prepare case files, documentation, and correspondence for purging and/or destruction in accordance with government-approved Federal records control schedules.
Follow the government’s operational policies and procedures and ensure timely delivery of all tasks.
Elevate any issues to Federal staff along with summary and recommendations for resolution.
Work in a high-pressure work environment with the ability to interact with people at all levels.