Administrative Support Assistant

DAP Health•Palm Springs, CA

33d•Onsite

About The Position

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary Under the direction of the Chief Information Officer (CIO), the Administrative Support Assistant at DAP Health provides comprehensive administrative and clerical support to the Information Technology, Finance, Contracts, and Legal departments. This role serves as a key resource for the CIO and the broader administrative teams, managing daily operations, coordinating schedules, and streamlining workflows to ensure the smooth functioning of a dynamic, cross-functional environment. Responsibilities also include assisting the administrative team with completing insurance applications, requesting and organizing certificates of insurance, and maintaining accurate tracking of communications and documentation related to reportable property, casualty, and auto claims and incidents. Additionally, this role supports the Finance, Contracts, Administrative, and IT teams with ordering office supplies. The ideal candidate will work independently, handling a wide range of complex and confidential tasks while demonstrating exceptional communication and interpersonal skills. This position requires the ability to interact effectively with internal teams and external partners, delivering high-quality support across multiple departments.

Requirements

Exceptional organizational skills with the ability to manage multiple priorities and tasks efficiently
Outstanding written and verbal communication skills, with a professional and approachable demeanor
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software tools
Ability to operate standard office equipment, including fax machines, copiers, scanners, and computers
High attention to detail with strong accuracy in data entry and document management
Proven ability to maintain confidentiality and handle sensitive information with discretion
Strong analytical and problem-solving skills; capable of working independently and collaboratively
Demonstrated professionalism in interactions with diverse groups, including clinical teams, board members, and external partners
An associate degree or higher in business administration or a related field is preferred
Minimum of 2 years of experience in an administrative or clerical role, preferably within a healthcare or non-profit organization environment
Proven track record of supporting executive staff in a fast-paced setting
Experience with scheduling, coordinating meetings, and managing calendars for multiple stakeholders

Nice To Haves

Familiarity with IT terminology and systems is a plus

Responsibilities

Provide high-level administrative support, including calendar management, meeting coordination, and day-to-day operational tasks
Prepare, format, and distribute reports, presentations, and correspondence for internal teams and organizational stakeholders
Support project tracking by monitoring task completion and compiling progress updates for internal reporting
Process and submit pre-approval forms, distribution requests, quotes, and invoices in accordance with organizational policies
Review, assess, route, and respond to correspondence, ensuring timely follow-up and resolution of action items
Act as a communication liaison between internal departments and external partners to facilitate accurate and timely information exchange
Coordinate logistics for departmental meetings, trainings, and special events, including scheduling, materials, and setup
Respond to inquiries from administrative and clinical staff, as well as external stakeholders, with professionalism and efficiency
Collaborate with cross-functional teams to support the integration and alignment of administrative operations across the organization
Assist with reconciliation of company credit cards as needed
Sort and distribute incoming and outgoing mail daily across all departments and manage courier services
Maintain and track usage of the campus postage machine, including oversight of the postage log
Order and manage departmental supplies through the DAP Ordering Portal
Perform other duties as assigned to support departmental and organizational needs