Administrative Support Assistant – Personal Funds & Rep-Payee Specialist

Skills of Central PA•Altoona, PA

About The Position

Make a Meaningful Difference Every Day! Are you detail-oriented, compassionate, and great with numbers? Do you enjoy helping people stay organized and financially supported? We’re looking for an Administrative Support Assistant with a heart for service and strong administrative skills to join our team! In this unique role, you’ll be the representative payee for individuals with intellectual and developmental disabilities; helping manage personal funds, maintain financial stability, and ensure compliance with state and federal guidelines. You’ll also support our broader administrative and departmental needs, making you an essential part of our mission-driven organization. What Makes This Role Special This position is ideal for someone who enjoys: Working independently with a strong sense of purpose Helping individuals maintain stability, independence, and access to resources Being the go-to person for financial accuracy and documentation Balancing routine processes with tasks that vary daily, monthly, and annually Being part of an organization that values respect, integrity, teamwork, and compassion Why You’ll Love Working With Us Your work directly supports individuals in living fulfilling and stable lives You’ll join a supportive team that values growth and collaboration Every day brings meaningful interactions and opportunities to make an impact You’ll gain specialized financial and administrative experience in a mission-driven field Ready to Apply? If you’re excited to put your administrative skills to work in a role that truly matters, we’d love to hear from you. Apply today and become part of a team that makes a difference! Skills of Central PA prohibits hiring and employment discrimination on the basis of age, ancestry, race, color, disability, ethnic or national origin, gender, gender identity or expression, genetic information, HIV/AIDS status, military status, pregnancy, religion, sex, sexual orientation, socio-economic status, veteran status, or any other bases under the law. Skills is an equal opportunity service provider and employer.

Requirements

High school diploma or GED (business/office coursework a plus)
At least two years of administrative or clerical experience preferred
Strong computer skills and confidence working in Excel, Word, and digital recordkeeping systems
Excellent communication and customer service skills
Strong attention to detail and ability to meet deadlines
Ability to stay organized while supporting multiple individuals and projects
A positive, team-oriented mindset

Responsibilities

Managing mail, requests, and communications related to individual accounts
Reviewing and approving purchases and spending across multiple platforms (Pex, SNAP, gift cards, etc.)
Tracking receipts, maintaining transaction sheets, and ensuring accurate documentation
Reconciling accounts, balancing checkbooks, and maintaining check registers
Preparing and submitting Rep-Payee Reports, Benefit Review forms, and financial updates
Maintaining burial trusts, room & board documentation, and other required records
Communicating with Social Security, medical providers, guardians, and team leaders
Ensuring individuals remain within resource limits and supporting them in meeting financial goals
Prepare monthly individual financial summaries used by leadership teams
Complete rent rebate documentation, tax materials, annual SSI/SSP statements, and required licensing reports
Process pharmacy invoices, monitor EFTs, and prepare room & board invoicing
Assemble quarterly and annual financial packets and ensure all documentation is audit-ready
Answering phones and greeting visitors
Preparing documents, maintaining records, and organizing files
Coordinating meetings, schedules, and special projects
Supporting other departments as needed with administrative or clerical tasks
Upholding confidentiality, accuracy, and compliance in all work