Administrative Support Assistant II

San Diego State University • San Diego, CA

8d • Hybrid

About The Position

The Administrative Support Assistant II supports the daily operations of the Department of Management Information Systems (MIS) and the Charles W. Lamden School of Accountancy within the Fowler College of Business. Serving as a first point of contact for students, faculty, and external partners, this role provides administrative and operational support to departmental leadership in a fast-paced academic environment.

Requirements

• Excellent oral, written, and telephone communication skills, including a clear understanding of standard business communication formats.
• Proficiency with word processing and standard office software on PC-based systems, including Microsoft Office Suite.
• Knowledge of effective office practices and procedures, with the ability to interpret and carry out instructions accurately.
• Ability to learn new tasks quickly, work with minimal supervision, and complete assignments accurately and professionally.
• Ability to manage multiple priorities, work effectively under pressure, and remain productive amid frequent interruptions.
• Strong interpersonal skills, with the ability to work effectively with faculty, staff, students, and the public, including handling sensitive interactions.
• Experience performing more complex clerical or administrative work requiring independent judgment, accuracy, and attention to detail.

Nice To Haves

• Experience in an academic or similar organizational setting and/or multiple years of general office experience; familiarity with enterprise or campus administrative systems is preferred.

Responsibilities

• Provide clerical, secretarial, and administrative support to the MIS Department and the Lamden School of Accountancy, supporting daily operations and departmental needs.
• Serve as a front-line point of contact by responding to phone, email, and in-person inquiries from students, faculty, and external stakeholders.
• Prepare, process, and maintain administrative documents, correspondence, records, and files with accuracy and confidentiality.
• Utilize standard office software and systems to support scheduling, communication, data tracking, and reporting.
• Apply independent judgment to interpret and follow university policies and procedures, referring complex issues as appropriate.

Benefits

• Generous Time Off : 15 paid holidays, vacation, and sick leave.
• Retirement : CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage : Medical, dental, and vision options at low or no cost.
• Education Support : CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings : FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community : Access to the library, campus events, employee groups, and volunteer and social activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees