Administrative Supervisor (Nursing) -Orlando Health Watson Clinic Lakeland Highlands Hospital-Lakeland, FL

Orlando Health•Lakeland, FL

3d•Onsite

About The Position

Position Summary Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL. The Orlando Health System of Care includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Join us! Combining the collective strengths of two powerhouse organizations, Orlando Health and the high-quality physicians at Watson Clinic are expanding access to award-winning specialty care for patients in Polk County and beyond. Opening in summer 2026, Orlando Health Watson Clinic Lakeland Highlands Hospital – a state-of-the-art, seven-story, multi-specialty hospital – will serve as a vital 550,000 square-foot healthcare hub offering: 300+ inpatient beds and 69 emergency and observation beds 11 operating rooms and four cardiac interventional suites Dedicated labor and delivery services – including a neonatal intensive care unit (NICU) that will debut shortly after the hospital opens Comprehensive cardiovascular, neurology, and oncology services Advanced surgical procedures Join us in shaping the future of healthcare in Polk County as part of the Orlando Health Watson Clinic Lakeland Highlands Hospital opening team and share in the privilege of saying you were there from the very beginning. Benefits Beyond the Expected Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. Position Summary: The Administrative Supervisor facilitates timely and safe patient flow and provides off-shift management and operational oversight of the acute care hospital setting, and ensures the provision of safe, quality patient care.

Requirements

Graduate from an accredited school of nursing.
Current professional license as a registered nurse in the State of Florida. National Certification in specialty area within 2 years.
Maintains current BLS; as determined by specialty area ACLS, PALS, NALS, or TNCC is required.
Two (2) years of experience as a registered nurse in the acute care setting.

Nice To Haves

Bachelor of Science in Nursing preferred.

Responsibilities

Serves as a clinical resource agent to nursing units and allied health departments for problem solving, within a given shift.
Ensures safe and timely patient flow throughout the facility and coordinates intrasystem transfers.
Participates in clinical observation and assessment for patients as needed to determine appropriate level of care/patient placement.
Provides oversight of staffing resources in coordination with department leadership and the corporate staffing office.
Ensures a visible and collegial leadership presence throughout the facility and shift.
Serves as a first responder for all emergency code events and house alerts.
Completes documentation per shift for patient census, events and flow outcomes, proficiently operating databases, bed management programs, and the electronic health record.
Serves as a leadership resource for Orlando Health policy, procedure, legal and risk issues, and compliance with regulatory standards and accrediting agencies.
Responds/resolves team member, patient, family member, and provider concern and provides follow-up with appropriate individuals.
Provides support, education, coaching, and mentoring to team members.
Assists personnel and families in all circumstances that surround death of a patient, facilitating arrangements for autopsies, organ/tissue donation and/or verification of referrals to the Medical Examiner.
Serves as the central intake for patient matters concerning the American Disability Act, language and/or cultural issues; facilitating assistance as needed within the facility.
Manages human resource related functions; not limited to interviewing, onboarding, evaluating personnel, reinforcing expectations with standards for care and /or conduct and issuing corrective actions.
Provides crisis management support and coordinates follow-up actions with the Administrator -on-Call (AOC).
Serves as the Incident Commander for all HICS events until the hospital administrator arrives on the scene.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.