Administrative Supervisor, Admissions
About The Position
Join Lehigh University, where innovation meets tradition in shaping tomorrow's leaders! As a premier research institution consistently ranked among the nation's top universities, Lehigh offers an exceptional workplace where your career can flourish alongside our commitment to academic excellence. We're seeking a dynamic Administrative Supervisor to drive operational excellence in our Admissions department. In this pivotal role, you'll oversee critical administrative and business processes while supervising four support coordinators who serve as our front-line ambassadors to prospective students and families. You'll manage a substantial budget of approximately $1M and provide executive-level support to our Director of Admission and Vice President for Admissions & Financial Aid.
Requirements
- Bachelor's Degree in Humanities, Social Sciences or Accounting
- Three to five years of related work experience
- Experience in management/supervision of others, including written and verbal performance appraisals
- Excellent communication and interpersonal skills
- Efficiency exhibited strong financial and analytical skills
Responsibilities
- Oversee all Admissions and Financial Aid (including the Enrollment Services Center) operating budgets.
- Prepare monthly and ad hoc financial reports for division leadership, highlighting expenditures, projections, and variances.
- Serve as an authorized approver and signer. Coordinate with the central Budget Office on disbursements and redistributions.
- Provide comprehensive executive-level support to the Vice President for Admissions and Financial Aid and the Director of Admissions.
- Draft, edit, and manage sensitive correspondence and communications on behalf of leadership, ensuring accuracy, professionalism, and alignment with institutional messaging.
- Anticipate executive needs, prioritize issues requiring attention, and ensure timely follow-up on action items.
- Maintain utmost confidentiality regarding personnel, budgetary, and strategic matters.
- Act as liaison between the executive team and internal/external stakeholders, fostering effective communication and representing the division with professionalism and discretion.
- Supervise and direct the daily work of four Enrollment Support Coordinators.
- Coordinate with senior leadership to prioritize and assign project support based on institutional needs.
- Serve as the division's hiring liaison, guiding supervisors through all stages of the recruitment and onboarding process.
- Ensure compliance with university policies, HR procedures, and budget parameters.
- Support search activities including interview coordination, documentation management, and new hire onboarding logistics.
- Act as primary contact for HR, Payroll, and Budget inquiries and processes.
- Provide exceptional customer service to prospective students, families, and visitors, ensuring a positive and informative experience.
Benefits
- Lehigh University offers a comprehensive and family friendly benefits package which includes but is not limited to Health Care, Retirement and Educational benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Educational Services
Number of Employees
1,001-5,000 employees
