Administrative Staff Specialist - Division of Urology- Days

VCU Health • Richmond, VA

2d

About The Position

The Administrative Staff Specialist performs administrative/secretarial functions for the Department that include assisting with budget planning; monitoring expenditures; processing accounts receivable; resolving discrepancies with vendors; keeping personnel files in accordance with JCAHO expectations; ordering supplies/equipment and reporting hazards to the appropriate department. This job assists with scheduling appointments, registering patients, resolving patient disputes and answering the telephone. This job verifies insurance but not limited to obtaining referrals and authorization and stays abreast of insurance policies and changes. This job also keeps abreast of Hospital and HR policies as they are implemented. The Administrative Staff Specialist arranges for the repair and maintenance of office equipment, monitors staff attendance and time, and assists staff as needed. The Administrative Staff Specialist facilitates and coordinates the day-to-day administrative activities of the department. This position supports fiscal and time management objectives of the department by coordinating administrative services through effective interactions with the health care team and other support staff. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of four (4) years of previous secretarial/administrative work experience in an office setting Previous experience with Microsoft Office applications and e-mail/calendaring Experience PREFERRED: Five (5) years of previous secretarial/administrative work experience in an office setting Previous experience in an academic health care setting Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Associate Degree in Business, Accounting or related field from an accredited program Independent action(s) required: Coordinates recruitment activities and scheduling of interviews with applicants. Performs daily activities with minimal supervision. Ability to work in a fast pace environment; proactively resolve problems with minimal supervision. Provide new faculty member orientation. Manage multiple physician calendars and appointments. Coordinate business travel arrangements as assigned for new recruits and current departmental faculty members. Orders supplies/equipment. Arranges for the repair and maintenance of office equipment Supervisory responsibilities (if applicable): N/A Additional position requirements: Work schedule may change based on department's needs Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Lifting 20-50 lbs. Activities: Prolonged standing Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent, change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4. Who We Are Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health. We have it all: • One college and four health sciences schools • An academic medical center • A Level I trauma center • One of only two NCI-designated cancer centers in Virginia • The region’s only full-service children’s hospital • More than 800 physicians in 200 specialties • With a community health center, dedicated research teams, facilities and valued partners in every field Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.

Requirements

• Minimum of four (4) years of previous secretarial/administrative work experience in an office setting
• Previous experience with Microsoft Office applications and e-mail/calendaring
• High School Diploma or equivalent
• Ability to work in a fast pace environment
• Proactively resolve problems with minimal supervision

Nice To Haves

• Five (5) years of previous secretarial/administrative work experience in an office setting
• Previous experience in an academic health care setting
• Associate Degree in Business, Accounting or related field from an accredited program

Responsibilities

• Assisting with budget planning
• Monitoring expenditures
• Processing accounts receivable
• Resolving discrepancies with vendors
• Keeping personnel files in accordance with JCAHO expectations
• Ordering supplies/equipment
• Reporting hazards to the appropriate department
• Scheduling appointments
• Registering patients
• Resolving patient disputes
• Answering the telephone
• Verifying insurance but not limited to obtaining referrals and authorization
• Staying abreast of insurance policies and changes
• Keeping abreast of Hospital and HR policies as they are implemented
• Arranging for the repair and maintenance of office equipment
• Monitoring staff attendance and time
• Assisting staff as needed
• Facilitating and coordinating the day-to-day administrative activities of the department
• Coordinating recruitment activities and scheduling of interviews with applicants
• Performing daily activities with minimal supervision
• Providing new faculty member orientation
• Managing multiple physician calendars and appointments
• Coordinating business travel arrangements as assigned for new recruits and current departmental faculty members
• Ordering supplies/equipment
• Arranging for the repair and maintenance of office equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED