Administrative Specialist Senior
About The Position
The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time. The Department of Professional Licensing serves 25 professional licensing boards and registries for the Commonwealth, serving 27,000 licensees. We offer an exciting, fast-paced environment with the opportunity to work independently, but also as a team member with co-workers and professional board members. We are seeking an Administrative Specialist Senior to join our team. The ideal candidate will need to be self- motivated and possess the ability to communicate by phone, email and in person with licensees, the public, board members, and legal staff. This position requires strong analytical and comprehensive skills, earned from both education and professional experiences, in order to interpret statutes and regulations for the board, public and licensees. The Department provides oversight for 25 of the state’s occupational licensing boards, as well as provides administrative and fiscal management, technical support, and advice to the licensing boards. This section within the Department focuses on providing the administrative duties to the boards. This position is responsible for the following duties: Organization of board documents. Interpreting laws and regulations to assist applicants and the public. Evaluating application compliance and completion. Processing applications and renewals. Writing complex and technical correspondence. Maintaining a computer database of all licensees and credential holders. Receiving and managing formal complaints, complaint responses, and board actions. Perform other administrative duties as necessary. The individual in this position should be able to operate a licensing system, run reports, and interpret information to the Board and management. The individual is responsible for organizing board meeting materials, attending meetings, and drafting meeting minutes. The individual must handle legal issues arising from public complaints while effectively communicating with the board, legal personnel, the licensee, and the public. The individual in this position is responsible for maintaining information on each board website, including application forms, board meeting dates, continuing education requirements, and meeting minutes. The individual in this position is solely responsible for the above duties, tasks, and skills for multiple boards at the Department of Professional Licensing along with other tasks. If you are interested in a challenging yet rewarding career where you can make a positive difference we would love to review your application for Administrative Specialist Senior.
Requirements
- EDUCATION: Graduate of a college or university with a bachelor's degree.
- EXPERIENCE, TRAINING, OR SKILLS: Three years of professional, administrative, or business experience.
Responsibilities
- Organization of board documents.
- Interpreting laws and regulations to assist applicants and the public.
- Evaluating application compliance and completion.
- Processing applications and renewals.
- Writing complex and technical correspondence.
- Maintaining a computer database of all licensees and credential holders.
- Receiving and managing formal complaints, complaint responses, and board actions.
- Perform other administrative duties as necessary.
- Organizing board meeting materials, attending meetings, and drafting meeting minutes.
- Maintaining information on each board website, including application forms, board meeting dates, continuing education requirements, and meeting minutes.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
