Administrative Specialist - Planning & Zoning

County Of SherburneElk River, MN
407d

About The Position

The Administrative Specialist plays a crucial role in supporting the Planning and Zoning Department by providing clerical, administrative, and customer service assistance. This position is responsible for maintaining communication within the office and with the public, facilitating information gathering, data entry, and file management. Located at the Government Center in Elk River, MN, the role operates during regular business hours and contributes to the efficient functioning of the department.

Requirements

  • Strong communication skills to interact with the public and staff effectively.
  • Proficiency in clerical and administrative tasks, including data entry and record-keeping.
  • Ability to manage multiple phone lines and direct calls appropriately.
  • Experience with customer service and handling inquiries in a professional manner.
  • Familiarity with building permits and zoning regulations is a plus.

Nice To Haves

  • Experience in a government or municipal setting.
  • Knowledge of septic system compliance and related regulations.

Responsibilities

  • Answer and direct multi-phone lines for the Planning & Zoning Office.
  • Schedule building permit inspections and research zoning and parcel-related questions.
  • Greet landowners, contractors, and realtors at the counter and assist with inquiries.
  • Assist with the issuance of building permits both over the counter and electronically.
  • Invoice and collect payments, balancing daily payments for the Planning & Zoning office.
  • Assist the Environmental Specialist with the Septic System compliance program through records management and maintaining databases.
  • Prepare letters to property owners for failing septic systems and issue septic certifications.
  • Assist the public, realtors, and septic designers with information related to septic systems.
  • Scan compliance inspection reports into the database and assist with monthly and yearly mailings.
  • Monitor inventory and order office supplies.

Benefits

  • Competitive compensation and equitable benefits.
  • Opportunities for professional growth.
  • Support for physical and emotional wellbeing.
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