Administrative Specialist II / Titling & Licensing Specialist III - 172210

State of South Carolina • Blythewood, SC

367d

About The Position

The Department of Motor Vehicles is seeking a Titling & Licensing Specialist III for the Anderson DMV Branch Office in Anderson, SC. This position requires a detail-oriented individual who enjoys working with the public and has experience in customer service. The SCDMV values teamwork, commitment, and excellent customer service, and offers an opportunity for accelerated professional growth.

Requirements

• A high school diploma or equivalent.
• Must complete a nationwide criminal background check to include fingerprints prior to being certified to administer CDL knowledge skill tests.
• Ability to retain knowledge of DMV policies and procedures.
• Ability to explain policy and procedure to customers.
• Ability to work under pressure during peak workload periods.
• Ability to pass New Employee Training and have a working knowledge of the Phoenix System and related hardware.

Nice To Haves

• Clerical experience.

Responsibilities

• Examines, accepts, prepares, enters and prints all documents required in issuing drivers' licenses, beginner permits and identification cards for all classes; original, duplicate, transfers, temporary and replacement vehicle registrations, license plates, handicap placards, golf cart permits and/or titles.
• Manages business customer needs such as licensing, insurance issues and/or verifying for correct customer numbers.
• Processes motor vehicle registration requests, researches suspension inquiries, modifies registration credentials and issues automobile dealership licenses.
• Determines services eligibility from understanding of established guidelines from SC legislation and SC DMV policies.
• Administers knowledge tests to drivers requesting to operate various classes of licenses.
• Verifies visual eye screening by physicians' eye statement or a SCDMV eye test machine, reviews applications for fraud and medical cases to determine license restrictions.
• Answers customer inquiries pertaining to driver, vehicle, registration, titling and insurance requirements.
• Operates camera system to issue credentials, fax machine, SCDMV software and equipment necessary to assist customers.
• Collects all required fees and donations for the Gift of Life Trust fund, reconciles and prepares daily reports and refund request documents.
• Manages and maintains transaction payments via cash, credit card, check or money order.
• Performs other related duties as requested by manager.

Benefits

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees).
• Exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees