Administrative Specialist - Customer Pick Up

Nebraska Furniture Mart•Omaha, NE

1d•$17 - $20

About The Position

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities. Your Piece of the Puzzle Do you tend to leave a lasting impression on people? If so, we are looking for a friendly, computer savvy representative to join our office! You will be one the last people our customers come in contact with. Your job will be to assist the customer in processing their NFM pick-up orders. Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Requirements

Positive, upbeat attitude
High school diploma or GED preferred
3-6 months customer contact/clerical or office related experience preferred
Ability to enter data quickly and accurately
Computer skills and ability to use MS Office (Outlook, Word, Excel, etc)
Ability to work night, weekend and/or early morning hours based on business needs
Pre-employment screening includes, but isn’t limited to, criminal background check

Responsibilities

Ensure all customers are greeted promptly as they arrive
Collect accurate information and direct customers for order loading
Check that the sales orders are finalized and filed accurately
Work past-due reports, track and document order changes
Resolve customer problems face-to-face

Benefits

Same day pay - access to your earned pay on-demand, when you need it the most
Competitive pay - generous annual increases up to 7%
Inclusive culture – Because everyone who works or shops at NFM should feel right at home
Health, dental, vision, life Insurance, short and long term disability
Paid holidays (upon hire) and paid time off (after 90 days)
Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
Virtual and in-person career development opportunities at all levels
Paid community volunteer opportunities
Tuition Reimbursement
You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option