Administrative Specialist / Clinic Receptionist

Advocates • Harvard, MA

3d • $22 • Onsite

About The Position

The Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are clean and welcoming. The Administrative Specialist ensures that the general business functions of the clinic, such as scheduling and appointment reminders, function smoothly and efficiently. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff. Are you ready to make a difference ?

Requirements

• Must have a high school diploma or equivalent degree.
• Must have valid driver’s license and access to auto.
• Excellent written and verbal communication.
• Excellent customer services and communication skills.
• Comprehensive computer knowledge.
• Must hold a valid driver's license and access to an operational and insured vehicle.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
• Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued.
• Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Nice To Haves

• Psychology and social work students are strongly encouraged to apply!
• Bilingual candidates encouraged to apply!

Responsibilities

• Greet clinic visitors in a helpful, friendly and approachable manner.
• Update contact information, verify insurance, and collect co-payment.
• Respond to and direct telephone and email inquiries promptly.
• Schedule ongoing and intake appointments for therapists in collaboration with the Intake Director.
• Manage filing system and storage of medical records in compliance with clinic regulations.
• Create charts for therapist and ensure forms are filed appropriately.
• Provide clerical and administrative support to clinical staff.
• Ensure that the waiting rooms are clean, organized and maintained.
• Contact appropriate department and/or personnel in cases of an emergency.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees