Administrative Services Coordinator II

State of Vermont • Waterbury, CT

1d • Onsite

About The Position

This position provides administrative support to the Department for Children and Families (DCF) Commissioner's Registry Review Unit (CRRU). The unit oversees ten contractors who review Family Services Division (FSD) substantiation decisions and evaluate petitions for expungement on behalf of the Commissioner. The role is one of three administrative staff responsible for managing substantiation review cases from the time a request is received through the completion of the review process and any resulting appeals. The position also involves regular communication with individuals listed on the Registry and their attorneys. Staff in this role must work on-site at the state office at least three days per week. CRRU is a small but consistently busy unit, so the ability to work independently while supporting colleagues and the CRRU Director is essential. A key responsibility includes redacting sensitive and confidential investigative records. Other duties may include scheduling Microsoft Teams meetings and reserving meeting space in district offices for FSD staff and individuals requesting a review. Successful candidates will demonstrate strong attention to detail, the ability to manage a high volume of work, and the capacity to produce accurate documents under statutory deadlines. The work may involve reviewing materials related to child abuse and neglect cases, which can at times involve difficult subject matter. Experience with Adobe Acrobat Pro and Microsoft Excel is strongly preferred. Familiarity with DCF databases such as SSMIS and FSDNet, as well as the Department of Corrections JailTracker system and the Odyssey judicial portal, is also desirable.

Requirements

• Three (3) years or more of full-time college level study OR a bachelor's degree in accounting, business or public administration, office administration or a related field.
• OR Two (2) years of full-time college level study OR an associate's degree or higher in accounting, business or public administration, office administration or a related field AND one (1) year or more of experience providing administrative-level support to a business or organization.
• OR One (1) year of full-time college level study in accounting, business or public administration, office administration or a related field AND two (2) years or more of experience providing administrative-level support to a business or organization.
• OR High School diploma or equivalent AND three (3) years or more of experience providing administrative-level support to a business or organization.
• OR One (1) year or more of experience as an Administrative Services Coordinator I with the State of Vermont.
• For some positions experience working with the VISION system (VISION is the State of Vermont PeopleSoft financial management system) may be required.
• Staff in this role must work on-site at the state office at least three days per week.
• Ability to work independently while supporting colleagues and the CRRU Director is essential.
• Successful candidates will demonstrate strong attention to detail, the ability to manage a high volume of work, and the capacity to produce accurate documents under statutory deadlines.

Nice To Haves

• Experience with Adobe Acrobat Pro and Microsoft Excel is strongly preferred.
• Familiarity with DCF databases such as SSMIS and FSDNet, as well as the Department of Corrections JailTracker system and the Odyssey judicial portal, is also desirable.

Responsibilities

• Managing substantiation review cases from the time a request is received through the completion of the review process and any resulting appeals.
• Regular communication with individuals listed on the Registry and their attorneys.
• Redacting sensitive and confidential investigative records.
• Scheduling Microsoft Teams meetings and reserving meeting space in district offices for FSD staff and individuals requesting a review.

Benefits

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level