Administrative Services Assistant - Onsite Chattanooga, TN

Novalink Solutions LLCChattanooga, TN
1dOnsite

About The Position

Under general supervision, is responsible for maintaining organized filing systems, assisting Eligibility Assistants with clerical tasks to support timely case processing for Eligibility Caseworkers, Enter data accurately into state systems, scan/upload client documentation into case management system or to Eligibility Assistants, maintaining fully stocked printer rooms and current documents. We are seeking a dependable, adaptable and detail-oriented Contract Clerical Support team member to assist with clerical operations within Family Assistance. This position plays a key role in supporting caseworkers and eligibility assistants and ensuring efficient service delivery to clients.

Requirements

  • Microsoft Access: Novice (1-3 Years)
  • Addressing: Novice (1-3 Years)
  • Adobe Acrobat: Novice (1-3 Years)
  • Correspondence - Email: Proficient (4-6 Years)
  • Customer Service: Novice (1-3 Years)
  • Customer Service Skills: Novice (1-3 Years)
  • Data Entry: Novice (1-3 Years)
  • Emailing: Novice (1-3 Years)
  • Faxing: Novice (1-3 Years)
  • Filing: Novice (1-3 Years)
  • Internet: Novice (1-3 Years)
  • Mailroom: Novice (1-3 Years)
  • Microsoft Excel: Novice (1-3 Years)
  • Microsoft Word: Novice (1-3 Years)
  • Printing and Copying: Novice (1-3 Years)
  • Typing: Novice (1-3 Years)

Nice To Haves

  • Correspondence - General: Proficient (4-6 Years)

Responsibilities

  • maintaining organized filing systems
  • assisting Eligibility Assistants with clerical tasks to support timely case processing for Eligibility Caseworkers
  • Enter data accurately into state systems
  • scan/upload client documentation into case management system or to Eligibility Assistants
  • maintaining fully stocked printer rooms and current documents
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