Administrative Security Officer

Securitas Security Services•San Antonio, TX

About The Position

Serves as the principal assistant to the site security manager in providing security services and related operations to the Microsoft datacenter. Job functions may include client service and problem resolution, service enhancement, security operations center (SOC) systems maintenance, audit compliance, scheduling, system monitoring, log maintenance, access rights maintenance, and training. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society. The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers. We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions. No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry. With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises. As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Requirements

Must be at least 18 years of age.
Must have a reliable means of communication (for example, pager or phone).
Must have a reliable means of transportation (public or private).
Must have the legal right to work.
Must have the ability to speak, read, and write English.
Must have a high school diploma or GED.
Must be willing to participate in the company’s pre-employment screening process, including drug screen and background investigation.
Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for security officers.
Must be able to meet and continue to meet requirements for specific skills, certifications, or authorizations specified for the assigned accounts.
Knowledge of 24x7 security operations and procedures.
Knowledge of supervisory practices and procedures.
Skill in staff supervision, including assigning work and providing training and supporting the site security manager with counseling for disciplinary matters.
Ability to arrive at logical conclusions with input derived from multiple sources.
Ability to determine courses of action based on detailed written instructions.
Ability to provide positive direction and motivate performance.
Capable of learning a variety of security and safety devices and controls.

Nice To Haves

Associate degree and four or more years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Experience in staff supervision desired.
If you have retail, food service or hospitality industry background you are a great fit for this role

Responsibilities

Serves as primary point of contact to datacenter management and security personnel when the site security manager is unavailable.
Trains and certifies all new security personnel and maintains required training documentation. Coordinates with the training manager and with the local supporting Securitas branches as needed.
Ensures all responders and control room supervisors adhere to policies and standard operating procedures.
Acts as responder or control room supervisor in periods of increased activity or in the case of absent staff.
Maintains and troubleshoots on-site security technology.
May support other critical infrastructure sites.
Recommends corrective actions for security staff to the site security manager.
Supports the site security manager with counseling for disciplinary matters as needed.
Assists with scheduling, site equipment inspections, and audit compliance.
Conducts recurring audits and prepares and submits critical and confidential information directly to client management team.
Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures.