Administrative Secretary

City of Boston

79d

About The Position

This is a provisional appointment. Under the general supervision of an employee of a higher grade, will provide administrative and technical support in the Building Division.

Requirements

• At least four (4) years of experience in reviewing Building Department records and assisting the public in resolving complaints.
• BA preferred and may substitute for two (2) years of required experience.
• Good communication and organizational skills.
• Knowledgeable in the State Building Code, Zoning Code, and other federal, state, and city regulations and laws.
• Able to follow complex instructions and communicate effectively with employees and the general public.
• Knowledge of Microsoft Office, Google Suite, and TPX.

Responsibilities

• Assist customers in all aspects of the Inspectional Services Department business, including the automation of the building permitting process.
• Assist customers in entering applications online.
• Provide technical support and be the point of contact in disseminating information.
• Answer inquiries and explain building codes and regulations to the public.
• Provide a checklist to assist in the requirements of the permitting process.
• Organize data and prepare reports.
• Work with the State Building Code, Boston Zoning Code, TPX system, and other computer programs.
• Perform related work as required.

What This Job Offers

• Education Level: Bachelor's degree