68064190 - ADMINISTRATIVE SECRETARY

State of Florida•Tallahassee, FL

About The Position

This position is situated in the Bureau of Central Services within the Division of Health Quality Assurance. The Bureau provides services and support to the facility licensure function of the Agency and is comprised of four units: the Background Screening Unit, the Financial Analysis Unit, the Central Intake Unit, and the Systems, Training, and Support Unit. These units are responsible for the receipt and distribution of all health care facility applications and processing of associated fees; the background screening of facility owners, administrators, personnel, and Medicaid providers, and other personnel working with Florida’s vulnerable population; the financial analysis and financial data collection of health care facilities; and the systems management, data support and training within the Division. The incumbent in this position provides administrative support to the Central Intake Section. The incumbent functions as a member of a cooperative team that is responsible for providing centralized services of mail, fee processing, scanning, and quality assurance of images and data.

Requirements

Ability to handle and effectively process a high volume of work in a timely manner.
Ability to multi-task.
Ability to understand and calculate basic arithmetic.
Ability to communicate effectively.
Ability to listen actively.
Ability to stay on task while completing repetitive duties.
Knowledge of reading, writing, and ability to follow instructions.
Knowledge of operating scanning equipment.
6 months of experience handling strict deadlines
one year of experience handling confidential information or processing mail
6 months of quality assurance experience
6 months of scanning experience

Responsibilities

Conducts quality assurance and (redaction in accordance with Agency policies and Unlit Procedures.
Scans accurately and timely all documents -prepared by unit-Staff for electronic storage in the Laserfiche system.
Process incoming and outgoing mail which includes licensure applications, certification packets, and other general correspondence from providers.
Stamp’s date received and distributed according to the Unit mail procedures.
Answers telephones, handles routine inquiries, complies with requests, and makes appropriate staff referrals.
Provides general information to the public and makes referrals to other state agencies as appropriate.
Communicates and interacts with other Agency personnel and units as necessary to complete required transactions
Maintain a working knowledge of the Agency's licensure database in order to retrieve licensure/certification, payment, inspection, and other general facility information.
Performs related duties as needed.

Benefits

Health insurance (i.e., individual and family coverage) to eligible employees
Life insurance; $25,000 policy is free plus option to purchase additional life insurance
Dental, vision and supplemental insurance
State of Florida retirement options, including employer contributions
Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida
Ability to earn up to 104 hours of sick leave annually
Nine paid holidays and 1 personal holiday each year
Opportunities for career advancement
Tuition waivers (accepted by major Florida Colleges/universities)
Student loan forgiveness opportunities (eligibility required)
Training opportunities
Flexible Spending Accounts
Shared Savings Program for select medical services
Lower copays for prescription drugs
Health and Wellness discounts