Administrative Secretary, Endoscopy - per diem

Beth Israel Lahey HealthWoburn, MA
13d$20 - $27

About The Position

Winchester Hospital is a 5x Magnet designated, Top Massachusetts recognized 223-bed regional hospital that is the leading provider of comprehensive health care services in the northwest suburban Boston area. This is a per diem position As an Administrative Secretary for our Endoscopy Center, you will be responsible for scheduling patient appointments and processing billing of patient charges while supporting the department in various clerical functions. You will need to be an enthusiastic team player with great customer service skills, have the ability to multi-task in addition to ability to work well with others. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time. Education: High School Degree or GED Experience: A minimum of 1 year of experience in a high volume customer service related position. ECW and outlook experience helpful but not required Beth Israel Lahey Health (BILH) is an integrated health system dedicated to creating healthier communities — one person at a time — through seamless care and ground-breaking science, driven by excellence, innovation and equity. Founded in 2019, our system brings together academic medical centers and teaching hospitals, community and specialty hospitals, primary and specialty care, behavioral health and home care services, and more than 5,900 physicians and 36,000 employees to care for more than 1.7 million patients in communities across Eastern Massachusetts and Southern New Hampshire. Together, we are changing healthcare for the better. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

Requirements

  • High School Degree or GED
  • A minimum of 1 year of experience in a high volume customer service related position
  • ability to multi-task
  • ability to work well with others

Nice To Haves

  • ECW and outlook experience
  • Minimum of 3 years secretarial experience

Responsibilities

  • scheduling patient appointments
  • processing billing of patient charges
  • supporting the department in various clerical functions
  • phone interactions
  • registration
  • scheduling
  • co-pay collection and billing
  • appointment confirmation calls
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