Administrative Regional Manager

Athena Medical Management LLC•Stockbridge, GA

About The Position

The Regional Management Team serves as the joint leadership group responsible for operational and clinical oversight of multiple Women’s Imaging Specialists (WIS) facilities within a defined region. Each team consists of an Administrative Regional Manager and a Clinical Regional Manager who work collaboratively to ensure seamless operations, consistent communication, regulatory compliance, and excellence in patient care. This dual-leadership model is designed to bridge the gap between front-office administration and clinical services—fostering strong communication, shared accountability, and a unified culture across both the clinical and non-clinical teams.

Requirements

Minimum 3 years of management experience in a healthcare or imaging environment.
Demonstrated ability to lead multidisciplinary teams across multiple locations.
Strong organizational, leadership, and communication skills.
Experience with healthcare scheduling, EMR, and PACS systems (Infinitt experience preferred).
Proficient in Microsoft Office Suite and data analysis tools.
Ability to travel between assigned locations routinely.

Responsibilities

Provide leadership, guidance, and oversight for all assigned regional facilities, ensuring operational and clinical goals are achieved.
Promote clear communication and collaboration between administrative, technologist, and leadership teams.
Schedule and facilitate regular meetings between clinical and administrative staff to evaluate goal alignment and to provide operational feedback.
Conduct weekly site visits and monthly performance reviews to monitor workflow efficiency, patient experience, and compliance.
Participate in weekly and monthly regional operations meetings with the Vice President of Operations.
Implement and reinforce WIS standard operating procedures, workflow protocols, and quality standards across all assigned locations.
Identify process improvement opportunities and execute corrective action plans.
Resolve site-level issues involving scheduling, staff communication, or workflow disruptions.
Partner with HR and Compliance for training, onboarding, and performance management of regional staff.
Maintain and report on key regional performance metrics (volume, productivity, compliance, and patient satisfaction).
Manage daily administrative operations at assigned sites, including front-office workflow, scheduling, and patient experience.
Monitor adherence to scheduling protocols and ensure cross-referencing between master schedules and imaging system schedules (e.g., Infinitt).
Oversee daily reporting: no-show rates, incomplete orders, prior authorizations, and screening backlog.
Audit charge capture, copay collection, and referral accuracy; coordinate with billing and revenue cycle teams.
Supervise and train front-office and administrative staff; conduct coaching and performance evaluations.
Maintain data tracking dashboards for each site, including daily, weekly, and month-to-date comparisons to goals.
Oversee office inventory, vendor relations, and supply management.
Serve as liaison for administrative operations during site inspections, compliance reviews, and audits.
Coordinate with Clinical Regional Manager to align clinical and administrative scheduling for efficiency and patient satisfaction.
Compile weekly regional dashboards summarizing:
Exam volume (current week, month-to-date, year-over-year)
No-show and incomplete tracking
Screening follow-up rates and forecasted volume
% to goal per site
Develop regional recommendations to improve workflow, reduce delays, and increase capacity utilization.
Provide feedback to the VP of Operations regarding site needs, staffing, and capital improvements.