Administrative Receptionist

PALMA CEIA GOLF & COUNTRY CLUB • Tampa, FL

2d • $16 • Onsite

About The Position

As an Administrative Receptionist, you’ll be the central hub of our clubhouse operations, ensuring seamless communication, unparalleled service, and a welcoming atmosphere. Your exceptional organizational skills, professionalism, and ability to anticipate needs will keep our clubhouse running like clockwork. This role is perfect for someone who thrives in dynamic environments and enjoys being the friendly face and voice of a prestigious organization.

Requirements

• A high school diploma or equivalent, with at least two years of administrative or related experience.
• One year of customer service experience and proficiency in operating a multi-line telephone system.
• Strong knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and excellent written and verbal communication skills.

Nice To Haves

• An associate degree in business or a related field.
• Experience in the hospitality industry, with a passion for creating exceptional guest experiences.

Responsibilities

• Welcome members and guests with warmth, handling incoming phone calls, appointments, and inquiries with efficiency and professionalism.
• Provide critical administrative support to the General Manager, Clubhouse Director, and Food & Beverage leadership team, helping with tasks like updating promotional materials, maintaining calendars, and crafting communications.
• Keep members engaged by maintaining and updating all content across our website, mobile app, and weekly email communications.
• Be the go-to person for reservations, inquiries, and event bookings, ensuring every detail is flawlessly handled using our clubhouse software.
• Maintain an organized and efficient reception desk, ensuring all office equipment functions smoothly.
• Assist with clerical tasks, from typing correspondence and preparing shipping labels to managing incoming and outgoing mail.
• Stay informed about all club activities and events, serving as the main point of contact for members seeking information.
• Attend team meetings and support training efforts for new receptionists when needed.
• Always present yourself in a polished, professional manner, in line with our club’s high standards.

Benefits

• Complimentary staff meals during shifts.
• Employer-paid medical insurance for you and your eligible dependents; and basic life, AD&D, and short- and long-term disability insurance for you. Coverage is effective on the first day of the month following 60 days of continuous full-time employment.
• Employee-paid supplemental insurance coverage including dental, vision, voluntary life and AD&D, accident, critical illness, and identity theft protection. Coverage is effective on the first day of the month following 60 days of continuous full-time employment.
• Palma Ceia’s 401(k) Retirement Plan, with participation effective on the first day of the quarter following one year of continuous full-time employment.
• Paid Time Off.
• Access to select employee events and appreciation days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees