Administrative Program Coordinator II - Integrated Surgical Institute Leadership

Cleveland Clinic

1d•Hybrid

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Cleveland Clinic is seeking an Administrative Program Coordinator II to provide dedicated support to the Office of the Chief of the Integrated Surgical Institute. This role offers a unique opportunity to work closely with executive leadership, managing complex administrative functions and serving as a key liaison between clinical operations and strategic initiatives. The ideal candidate will demonstrate exceptional organizational skills, professional discretion, and the ability to navigate a dynamic environment with multiple priorities. This position is integral to ensuring operational efficiency and supporting enterprise-wide objectives in surgical care and innovation. Join a world-class healthcare organization recognized for excellence and innovation, and contribute to advancing surgical programs that impact patient care across the enterprise. This is a hybrid position after being required to be on-site for 90 days. A caregiver in this position will work Monday through Friday from 8:00am to 5:00pm.

Requirements

Associate's degree and three years administrative or project management experience OR High School diploma/GED and five years of experience can substitute work experience OR Bachelor’s degree and one year of experience can substitute work experience
May require license based on department/Institute need
Requires multitasking, critical thinking skills, decisive judgment and the ability to work with minimal supervision in highly interactive team environment
Must be able to take appropriate action in a stressful environment
Solid communication and customer service skills
Strong computer skills and experience with software applications
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to travel throughout the hospital system
Ability to communicate and exchange accurate information
Follows standard precautions using personal protective equipment as required.

Nice To Haves

Bachelor's degree in Business Administration, Healthcare Administration or related field
Experience developing programs (healthcare, financial or education
Healthcare experience or related organization

Responsibilities

Lead orientation and record management activities and ensure standards are maintained.
Develop and update interdepartmental education programs.
Assist with scheduling, coordination, preparation and communication of meetings.
Facilitates and attends meetings and records key outcomes.
Identifies key milestones and deadlines.
Communicates project status and requirements to achieve results.
Researches, analyzes and organizes information for presentations.
Assists department leadership with large or complex projects.
Initiates or leads less complex projects.

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