Administrative Program Coordinator II - Concierge Medicine

Cleveland Clinic • Naples, FL

4d • Onsite

About The Position

Join the Cleveland Clinic Florida team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic Florida is looking to add an Administrative Program Coordinator II to the team who will support the new Naples Concierge office. Concierge Medicine is a membership-based healthcare model where patients pay an annual or monthly fee for enhanced access to primary care physicians, including 24/7 availability, same-day appointments and longer visits. In this role, you will support the doctor and coordinate with their team to ensure that we are closing the loop with patients in regard to questions, appointments and any other needs. We are looking for a highly organized caregiver that can multitask, has critical thinking skills and can work with minimal supervision in a close team environment. This opportunity offers plenty of hands-on learning and potential growth into other roles down the line. A caregiver in this position works days from 8:00AM – 5:00PM. Availability to train in Weston for the first 2 weeks is required.

Requirements

• Associate’s Degree and three years of administrative or project management experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience
• Strong computer skills and experience with software applications
• Multitasking, critical thinking skills, decisive judgment and the ability to work with minimal supervision in a highly interactive team environment

Nice To Haves

• Bachelor’s Degree in Business Administration, Healthcare Administration or a related field
• Healthcare or related organization experience
• Scheduling/registration experience
• Data collection and contract processing experience

Responsibilities

• Function as a liaison and as an administrative, technical or operational resource.
• Assist Director with projects and daily tasks.
• Lead orientation, record management activities and ensure standards are maintained.
• Develop and update interdepartmental education programs.
• Assist with scheduling, coordination, preparation and communication of meetings.
• Facilitate and attend meetings and record key outcomes.
• Identify key milestones and deadlines and proactively communicate project status and requirements to achieve results.
• Research, analyze and organize information for presentations.
• Assist with large or complex projects and initiate/lead less complex projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees