Administrative Program Coordinator I - Center for Youth & College Education (CYCE)

Cleveland Clinic

64d

About The Position

The Cleveland Clinic’s Research and Innovation and Education Institute is a core component of the institution’s mission, focused on advancing medical knowledge and patient care through research, education, and translating scientific discoveries into practical applications. This institute includes various centers and programs such as the Lerner Research Institute, Cleveland Clinic Innovations, and the Education Institute, all working together to improve healthcare outcomes. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career. The Center for Youth & College Education (CYCE) provides opportunities for students and educators to explore healthcare careers through interactive learning experiences, guest speakers and field trips. CYCE also offers paid summer internships and pathway programs that prepare participants for future employment or certification in clinical, nonclinical and technology-based roles. As an Administrative Program Coordinator, you will assist in the coordination and development of innovative policies and improvement initiatives, serving as a liaison across departments to enhance efficiency and support world-class patient care. This position plays a key role in advancing pipeline programming by engaging with students and educators to help build the next generation of caregivers within a dynamic and rapidly growing area of healthcare.

Requirements

• Associate's Degree and two years of administrative experience or customer service OR High School Diploma/GED and four years of experience OR Bachelor’s Degree.
• Computer skills and experience with software applications.

Nice To Haves

• Bachelor's Degree in Business Administration, Healthcare Administration, or related field.
• Healthcare experience or related organization.
• Knowledge of project management and communication practices.
• Change and program management skills.

Responsibilities

• Lead or coordinate multiple projects and policy initiatives with guidance from the Director.
• Update, monitor and manage databases.
• Develop scorecards and milestones to track progress.
• Analyze project improvement and progress.
• Report on discrepancies and variances.
• Coordinate project prioritization and assist with policy and initiative implementation.
• Assist with scheduling, coordination, preparation and communication of meetings with internal and external partners.
• Attend meetings and record key outcomes.
• Support all office administrative functions.
• Develop and maintain updates.
• Manage multiple trainee schedules and documentation of visas.
• Coordinate Student Shadowing onboarding and Student Shadowing hosts for the CYCE Student Shadowing Program.
• Assist with instructional design for Connected Career Rounds.
• Coordinate various aspects of the Student Shadowing, Speakers Bureau, Connected Career Rounds and Middle School Career Exploration programs with guidance from Program Manager IIIs.
• Update, monitor, and manage Clinician Nexus (CN) data with guidance from the CN support team.
• Conduct onboarding through SilkRoad for student shadowing programs and other programs.

What This Job Offers

• Education Level: Associate degree