Administrative Operations Specialist

Vazquez & Servi, Immigration Law • Atlanta, GA

1d

About The Position

We are a fast-paced, high-volume immigration law firm looking for a Spanish Bilingual Administrative Operations Specialist to support our administrative operations and ensure smooth day-to-day workflow across the office. This role is ideal for someone who is organized, proactive, and adaptable. The right candidate enjoys wearing multiple hats, supporting a team, and continuously looking for ways to improve processes. This position plays a key role in administrative coverage, reporting and data tracking, and light technical troubleshooting. This is a full-time position working 40-45 hours per week. We are willing to train the right candidate to learn this position. We offer competitive compensation and an excellent benefits package to all full-time employees: Medical, Dental, Vision, Life insurance coverage 401(k) Retirement plan with company matching contribution Paid Vacation, Paid Sick Time off, Paid Mental Health Time Off

Requirements

• Proficiency in Excel required, including filtering, sorting, pivot tables, and basic formulas
• Ability to learn new systems quickly (experience with Clio or similar systems is a plus)
• Strong problem-solving skills and ability to troubleshoot basic technical issues
• Team-oriented mindset with a willingness to step in where needed
• High school diploma, G.E.D., or equivalent
• Be fluent in Spanish and English

Nice To Haves

• Associate or Bachelor's degree preferred

Responsibilities

• Provide cross-functional support across administrative roles, including reception, intake, and mail coverage as needed
• Support data tracking, reporting, and analysis, including pulling reports, identifying and correcting data inconsistencies in Clio, maintaining Excel trackers, and preparing reports such as quarterly origination tracking
• Monitor Google reviews and recognize team members internally through firm platforms (e.g., Viva)
• Assist with website updates and behind-the-scenes marketing support, including social media coordination as needed
• Provide basic technical support and troubleshooting (e.g., printers, logins, simple system issues)
• Support administrative follow-ups, including collections and declined payments
• Collaborate with leadership to identify process improvements and support operational efficiency

Benefits

• Medical
• Dental
• Vision
• Life insurance coverage
• 401(k) Retirement plan with company matching contribution
• Paid Vacation
• Paid Sick Time off
• Paid Mental Health Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees