Administrative & Operations Senior Associate
About The Position
NHeLP seeks a driven and highly motivated Administrative & Operations Senior Associate to perform a range of high-level administrative and operational responsibilities. The position is crucial to ensuring the effectiveness of the Director of California Policy and the Director of Sexual & Reproductive Health in achieving program goals. The ideal candidate will be professional, flexible, adaptable, proactive, independent, resourceful, and able to work effectively with staff at all levels as well as external partners, sometimes under pressure and in a fast-paced environment. Strong organizational skills, attention to detail, effective time management, initiative, and sound judgment are essential. The position requires the ability to manage multiple projects simultaneously and to prioritize tasks effectively.
Requirements
- Associate’s degree or higher from a U.S. accredited college/university
- A minimum of two years of experience in administrative support functions
- Exceptional writing and editing skills, with strong attention to detail in content clarity and document formatting.
- Demonstrated project management skills.
- Excellent time management stills
- Proficiency in Microsoft Office Suite or related software.
- Basic understanding of operational systems, including cloud-based filing platforms.
- Ability to handle sensitive and confidential information with maturity and discretion.
- Demonstrated interest in understanding racial and other inequities and commitment to growing in equity-centered work.
Nice To Haves
- Previous experience working in nonprofit organizations
- Proficient in Project Management (Asana), or related software.
Responsibilities
- Support with calendars and scheduling internal and external meetings, including sending reminders and coordinating logistics.
- Handle Zoom accounts, including meeting set-up and coordination with external partners.
- Assist with special projects such as drafting communications, preparing research, and creating PowerPoint presentations.
- Process credit card expense logs and reimbursements.
- Assist with timesheet administration.
- Create charts and tables related to specific projects and networks.
- Organize documents and folders.
- Enter technical assistance response reports into NHeLP’s internal database.
- Support timely communication with existing or potential funders, donors, and board members.
- Utilize NHeLP’s project management tool to manage tasks, track progress, and contribute to timely document review and response workflows.
- Support efforts to increase operational efficiency and cross-office collaboration as part of the Operations Team.
- Process Operations Tickets as needed.
- Serve as a back-up for operational responsibilities.
- Screen voicemails and direct inquiries appropriately.
- Provide webinar and virtual event support during team presentations.
- Provide support during in-person meetings, conferences, and retreats.
- Perform other operational duties as assigned.
Benefits
- Generous benefits are available, including employer-paid medical, dental, life, and disability insurance, pre-tax savings plans, and a retirement savings opportunity.
- NHeLP also offers generous paid time off, including holidays, sick time, family and medical leave for eligible employees, 150 hours (20 days) of vacation per year, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
51-100 employees
