Administrative Operations Manager Baltimore

Johns Hopkins Medicine•Baltimore, MD

47d•$29 - $51•Onsite

About The Position

At Johns Hopkins Community Physicians (JHCP), we bring Johns Hopkins Medicine to our communities. With more than 40 locations throughout Maryland, Virginia, and Washington DC, we have opportunities for you to join our amazing team of healthcare professionals, right in your neighborhood. You don't have to travel far to find your next great opportunity! You belong here! Johns Hopkins Community Physicians is looking for an Administrative Operations Manager at our Remington Internal Medicine Practice in Baltimore, MD. Reporting to the Practice Administrator at a comprehensive, multi-specialty site, is responsible for assisting the Practice Administrator or Director in the daily operations of the health center with an emphasis on managing front office staff including budget management and the hiring, supervision, staffing, evaluation and discipline of Human Resources. Additionally, this position focuses on customer service and continuous improvement of operations. Works effectively with patients to resolve customer service issues, and with Patient Accounting to ensure maximization of collections. Develops and implements common priorities and goals related to providing optimal customer service, maximizing operational efficiency, and assuring financial viability. The Administrative Manager must demonstrate, through leadership example, visible organizational support and a positive attitude to create a positive work environment.

Requirements

Work requires a level of knowledge in healthcare and/or business administration, as acquired through completion of an Associate's degree or related equivalent experience. Experience may be substituted in lieu of an Associate's degree at a 2:1 ratio. Equivalent would be 4 years of experience for education AND 2 years of supervisory/management experience for a total of 6 years of healthcare experience needed to qualify for Admin Ops Manager.
Two years of healthcare management experience, in an ambulatory setting, with direct supervision of staff is required. Must demonstrate a record of increasing job responsibility linked to accomplishments in health care management.