Administrative Operations Manager

Beacon Mobility • Skokie, IL

27d

About The Position

The Administrative Operations Manager is responsible for overseeing and optimizing administrative operations across the organization. This role ensures compliance with company policies, efficient resource utilization, and alignment of administrative processes with strategic objectives. Alltown Bus Service and DHT Transportation have been providing school transportation and specialized coach and charter services in Detroit and throughout Chicago and the surrounding suburbs for over 27 years. Alltown operates a fleet of over 600 buses across six locations, three of which are located on Chicago’s north, west, and south sides. The size and presence of Alltown and DHT in Detroit and across metro Chicago allows us to provide personal attention to our customers’ individual needs; our motto is “Service Is All We Have to Sell” and we take great pride in having earned the reputation of providing excellent customer service to all of our passengers and customers.

Responsibilities

• Develop and implement administrative policies and procedures.
• Coordinate cross-departmental workflows to ensure efficiency.
• Oversee billing/payroll process
• Assist with training opportunities.
• Maintain accurate documentation and ensure adherence to regulatory standards.
• Manage internal systems
• Lead local implementation of new technologies.
• Prepare weekly and monthly performance reports for senior leadership.
• Track KPIs and recommend process improvements.
• Oversee procurement, fleet coordination, and vendor relationships.
• Support budgeting and expense tracking for administrative functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees