Administrative Coordinator - Medical Office Experience Preferred, full benefits, no weekends

Eye Care Partners Career•Norfolk, VA

12h•Onsite

About The Position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com . Company: Virginia Eye Consultants Job Title: Administrative Operations Coordinator Department: Administration Reports To: Operations Manager Location: This position is located in Norfolk, VA. SUMMARY The primary role of the Administrative Operations Coordinator is to provide executive support to the Operations Team.

Requirements

Detail-oriented, trainable, and committed to providing excellent patient care.
Adaptable to various competing demands
Ability to handle confidential information with discretion
Demonstrates quality patient service and professionalism during interactions with patients, coworkers, and vendors.
Very strong interpersonal skills and an ability to build relationships with doctors, teammates and staff
Exhibits a positive attitude and is flexible in accepting work assignments and priorities
Meets attendance and tardiness expectations. Is dependable; follows policies and procedures.
Performs quality work and consistently exhibits initiative
Highly resourceful, professional team-player, with the ability to also be extremely effective independently
Minimum Required: High school diploma or general education degree (GED) required.
Requires proficient keyboarding skills, use of Electronic Medical Record (EMR) and image management system.
Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
Computer proficiency and ability to quickly learn new applications.
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

Nice To Haves

Prior experience with EMR/EHR preferred.
Associate's or prior medical office experience preferred.

Responsibilities

Daily business deposits for all of VA Eye Consultants and Tidewater Eye Centers locations.
Responsible for reconciling all cash and check payments received by the Patient Coordinators with the daily Phreesia reconciliation reports.
Run NextGen report daily for all new patient appointments which require a Good Faith Estimate due to self-pay status.
Receive and sort all incoming mail to the practice, including the ASC and clinic mail.
Determine payor and patient payments which are sent to the company lock box for processing.
Sort all remaining interoffice mail and distribute to the correct departments and locations
Track all provider time out of the office on the shared spreadsheet.
Run credit card payments through Phreesia when sent from Cash Posters.
Provide support to shareholder providers.
Additional duties to be assigned as needed