Administrative Officer I
About The Position
We are looking for candidates who have a passion for helping court-involved youth. We are Working Together to Strengthen North Carolina’s Youth and Families! The Division of Juvenile Justice is seeking a highly motivated Business Operations Specialist to support the operational needs of Facility Operations and Program Services. This role is essential to managing and enhancing business processes, coordinating cross-agency initiatives, and ensuring compliance with the North Carolina Juvenile Code and departmental policies. The ideal applicant is detail-oriented, collaborative, and able to manage multiple priorities while delivering a high level of customer service to facility staff, Division leadership, and partner agencies. This position offers the opportunity to contribute to impactful initiatives that support the safe, efficient, and effective operation of Juvenile Justice facilities across North Carolina. Operational Coordination & Resource Support: Provide comprehensive operational support for Juvenile Justice facilities by coordinating openings, closures, and transitions, and managing both planned and emergent operational projects. Serve as a liaison with internal business partners, maintain organized records for tracking and audit purposes, and collaborate with internal and external stakeholders to promote operational efficiency. Responsibilities also include managing facility insurance coverage, overseeing fleet and telecommunications needs, supporting procurement and logistics, and coordinating employee onboarding and separations through system access and approval workflows. Financial Management, Training & Systems Oversight: Oversee facility financial operations by auditing and approving Detention Subsidy invoices, managing detention invoice processes, realigning budgets monthly, and initiating budget actions, analysis, and projections for leadership review. Support facility budgets, procurement activities, contractual services, and prepare financial and operational reports as needed. Provide training and technical assistance to Business Officers and administrative staff, support management training initiatives, maintain expertise in key business systems, and assist with operational analysis to inform leadership decision-making. This position also includes management of the E-Rate program, with training provided.
Requirements
- Bachelor’s degree from an appropriately accredited institution and one year of experience in HR, budgeting, research or administrative management; or an equivalent combination of education and experience.
Nice To Haves
- Experience with data entry.
- Experience with state procurement, budget policies and/or systems (E-procurement, NCAS, IBIS, E-Billing, etc.).
- Experience with HR-Payroll System (FIORI).
- Experience prioritizing multiple tasks/projects to meet deadlines.
Responsibilities
- Provide comprehensive operational support for Juvenile Justice facilities by coordinating openings, closures, and transitions, and managing both planned and emergent operational projects.
- Serve as a liaison with internal business partners, maintain organized records for tracking and audit purposes, and collaborate with internal and external stakeholders to promote operational efficiency.
- Responsibilities also include managing facility insurance coverage, overseeing fleet and telecommunications needs, supporting procurement and logistics, and coordinating employee onboarding and separations through system access and approval workflows.
- Oversee facility financial operations by auditing and approving Detention Subsidy invoices, managing detention invoice processes, realigning budgets monthly, and initiating budget actions, analysis, and projections for leadership review.
- Support facility budgets, procurement activities, contractual services, and prepare financial and operational reports as needed.
- Provide training and technical assistance to Business Officers and administrative staff, support management training initiatives, maintain expertise in key business systems, and assist with operational analysis to inform leadership decision-making.
- This position also includes management of the E-Rate program, with training provided.
Benefits
- This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
