Administrative Medical Assistant - Bilingual Spanish
About The Position
Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for an Administrative Medical Assistant in Upland, CA. Administrative position responsible for all duties and responsibilities assigned to front office staff. Responsibilities include greeting and checking-in patients, preparing paperwork, scanning paperwork, determining payer source, collection of fees/receipts and donations, collection of IDs, phone answering, and scheduling. Must provide excellent customer service in a non-judgmental, empathetic manner. Schedule: 4/10 work week which includes one weekend day. At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including: A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability. Benefits coverage starts after one full month of employment! Generous vacation, sick, and holiday benefits! Generous 401(k) matching contributions and more! To view our detailed benefits guide, please visit our career site at www.pposbccareers.org
Requirements
- High school diploma or other education plus experience required.
- 1-3 years of continued job experience required.
- Healthcare or general receptionist experience required.
- Bilingual Spanish required.
Responsibilities
- Adhere to agency’s policies, procedures and protocols.
- Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the system for addressing client complaints.
- Participate in health center efforts to achieve established goals for productivity.
- Participate in health center/affiliate efforts to achieve established revenue cycle goals.
- Greet patients, answer phones, refer calls, schedule appointments
- Prepare charts, check for completeness, errors, signature and appropriate assembly
- Input and update computer patient data information accurately.
- Maintain patient records
- Assess client finances, which may include verifying insurance, health plan authorization, Medi-Cal cards with picture ID, collecting fees per agency guidelines, complete appropriate forms and obtain signatures per agency policy.
- Collect donations and patient satisfaction surveys per agency guidelines.
- Complete related financial/statistical paperwork for clients.
- Monitor clinic flow.
- Schedule appointments for family planning including but not limited to contraceptives and abortion services.
- Perform clerical and administrative duties, as required by manager.
Benefits
- A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
- Benefits coverage starts after one full month of employment!
- Generous vacation, sick, and holiday benefits!
- Generous 401(k) matching contributions and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
