Administrative Manager Department of PM&R

Mass General Brigham•Cambridge, MA

21d•$86,611 - $126,027•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Responsible for overseeing and coordinating administrative operations within a hospital office setting. This role ensures the efficient functioning of administrative processes, managing staff, and supporting the overall strategic goals of the hospital. This role also works closely with senior management to implement policies, enhance operational efficiency, and ensure compliance with healthcare regulations.

Requirements

Bachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
Experience in healthcare administration or related area. 5-7 years required
Experience in a management or leadership role. 2-3 years required
Strong leadership and team management abilities.
Excellent organizational and multitasking skills.
Proficiency in office software (e.g., Microsoft Office Suite) and knowledge of electronic health records (EHR) systems.
Exceptional communication and interpersonal skills.
Ability to handle sensitive information with discretion and maintain confidentiality.
Strong problem-solving and decision-making skills.

Responsibilities

Supervise and coordinate day-to-day administrative functions and office operations.
Develop, implement, and monitor administrative procedures and policies to enhance efficiency and effectiveness.
Oversee and manage administrative staff, including hiring, training, scheduling, and performance evaluations.
Provide guidance and support to staff in resolving operational issues and ensuring adherence to hospital policies.
Ensure that administrative practices comply with hospital policies, healthcare regulations, and accreditation standards.
Address and resolve complex administrative issues and patient concerns with professionalism and efficiency.
Creation and managment of provider Epic templates
Work closely with director of operations and executive director on oversight of ambulatory clinical practices
Provider scheduling (includes but not limited to inpatient/outpatient schedules and provider time off requests)
Create and maintain PO's as needed for departmental activities
Provide cross coverage of administrative staff in the department.