Administrative Manager Assistant Director - New Orleans or Louisville

EY Studio+ Nederland • New Orleans, LA

13d • $88,900 - $166,200 • Hybrid

About The Position

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Join our Enterprise Support Services team and you’ll be an integral part of our business enablement function that keeps our organization running strong. You’ll use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an administrative manager, you’ll work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY growth and profitability. The opportunity You’ll develop and implement administrative strategic plans as well as establish and maintain performance measurements. You’ll also monitor financial and operational performance in accordance with established administrative services parameters. You’ll need to understand the structure and business of the organization and clients they support to effectively manage resources and processes. We’ll look to you to effectively lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching and performance management to achieve optimal performance. You’ll be part of a high-performing, diverse and inclusive team sharing best practices.

Requirements

• Ability to work with all levels within the firm and build solid relationships with internal groups
• Exercises influence at many levels of the organization
• Proactively identify and address project risks and opportunities
• Ability to manage multiple tasks in a fast-paced environment
• Can pinpoint alternative solutions when necessary
• Excellent communications skills, attention to detail and strong organizational skills
• Project management experience
• Ability to instill confidence and provide leadership in managing people
• Bachelor's degree in a related discipline, or equivalent work experience
• 8-10 plus years of experience
• 3 plus years of experience managing people
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook

Nice To Haves

• Strong MS Office (e.g., Outlook, Word, Excel) and various IOS and Android mobile devices
• Proficiency in MS SharePoint

Responsibilities

• Manages workflow and negotiates assignments for executive assistants based on client need and resources
• Solicits on going feedback from customers to evaluate and coach executive assistants on their performance
• Sets up full project plans including; objectives, milestones, priorities, team, calendar and nature of deliverables
• Focuses on potential project issues to prioritize; resources, timing, quality, scope and risk
• Demonstrates proactive business development by initiating discussions with existing clients on possible additional work and satisfaction with current support
• Coordinates and assists with budget planning and is responsible for operating within approved budget
• Must meet or exceed the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value.
• Anticipates what customers want and follows up to check that internal customers are completely satisfied
• Creates a knowledge transfer culture within a team
• Participates on national or area projects

Benefits

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
• The base salary range for this job in all geographic locations in the US is $88,900 to $166,200.
• The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $106,700 to $188,900.
• Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
• In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees