Administrative Intern - Operational Excellence

IU Health • Muncie, IN

20h • Onsite

About The Position

Our teams shape strategic initiatives, have passion, and work to improve health
outcomes.
They advance our mission and exemplify excellence, compassion,
teamwork and purpose in all that they do. Indiana University Health is seeking
individuals who embody these values to join our Operational Excellence team in
the role of Intern. This position is part time (24 hours per week), starting at
the end of May running thru the end of July located in Muncie, Indiana.

As part of the Operational Excellence team, you will serve as a healthcare
process improvement partner, helping guide the application of continuous
improvement and change management principles across IU Health’s system and
regions. In this role, you will support strategic and operational initiatives by
facilitating improvement efforts that deliver value, enhance performance, and
ensure consistency and reliability. You will contribute to the development of
improvement and change management plans, support data-driven decision making
through analysis and metric selection, and help build problem-solving
capabilities by transferring knowledge through hands-on, real-world
applications.

This internship offers a unique opportunity to apply academic knowledge in a
dynamic healthcare environment while gaining insight into the operational
aspects of a leading healthcare organization. Interns will develop business
acumen, leadership capabilities, and project management skills while learning
continuous improvement methodologies such as Lean Six Sigma. Through meaningful
project work, leadership exposure, and practical experience, participants will
build a strong foundation for a career in healthcare operations, process
improvement, and organizational leadership.

Indiana University Health is
unlike any other healthcare system and we're
looking for team members who share the things that matter most to us. IU Health
leaders play a crucial role in advancing the mission of our organization and
inspiring teams to make a meaningful difference in the lives of patients. As one
of Indiana’s largest employers and the most comprehensive medical system in the
state, our vision is to lead the transformation of healthcare through quality,
innovation and education, and make Indiana one
of the nation’s healthiest
states.

Indiana University Health is Indiana’s most comprehensive health system, with 15
hospitals and nearly 40,000 team members serving Hoosiers across the state.
We’re looking for team members who are inspired by challenging and meaningful
work for the good of every patient. People who are compassionate and serve with
a purpose. People who aspire to excellence every day.

Requirements

• Requires current enrollment in an Associate's, Bachelor's, and/or Master's Degree Program.
• Requires proficiency in Microsoft Office programs.

Responsibilities

• Collaborates with leadership and team members to complete strategic projects, which may cover topics including finance, accounting, marketing, operations or other areas.
• Attends meetings and reports on issues and decisions relevant to assigned projects.
• Provides operational and administrative support to complete various functions and tasks.
• Creates correspondence among team members to ensure accuracy and effectiveness.
• Completes additional tasks, including but not limited to: data collection (coordinate and direct), managing meeting logistics, preparing agendas and other materials for meetings with leaders and team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees