Administrative Intake Assistant

Life Enhancement Services•Houston, TX

5d•$23 - $23•Onsite

About The Position

The Intake Assistant supports the Intake Coordinator by assisting with intake-related tasks and providing general administrative and office support. This role helps ensure an efficient, organized, and professional intake process while maintaining confidentiality and excellent customer service. The Intake Assistant also performs additional administrative duties as needed to support daily office operations.

Requirements

High school diploma or GED required
At least 1 year of administrative, intake, or office support experience preferred
Strong organizational and time-management skills
Excellent verbal and written communication skills
Basic computer proficiency (email, data entry, document management)
Ability to maintain confidentiality and professionalism at all times

Nice To Haves

Experience in healthcare, behavioral health, or social services settings
Familiarity with intake processes or electronic record systems
Bilingual (English/Spanish) a plus

Responsibilities

Assist the Intake Coordinator with processing new referrals and intake documentation
Collect, verify, and organize client demographic and intake information
Answer inbound calls and route intake-related inquiries appropriately
Schedule intake appointments and follow up as directed
Ensure intake records are accurate, complete, and properly filed
Perform general administrative tasks such as scanning, filing, data entry, and document organization
Maintain office organization and assist with day-to-day office operations
Support staff with clerical tasks as assigned
Assist with maintaining confidential records in compliance with HIPAA and company policies
Communicate professionally with clients, staff, and external partners
Maintain a welcoming and supportive office environment
Handle sensitive information with discretion and professionalism