Administrative Entity Program Manager

Service Access & Management • Wilkes-Barre, PA

7d

About The Position

Now Hiring: Administrative Entity Program Manager (Intake Services) Location: Luzerne Department: Administrative Entity (AE) | Reports to: Director of AE Do you have experience as a case manager or supports coordinator and a passion for connecting individuals and families with the support they need? Join our mission-driven team at SAM, Inc., where we serve with integrity, compassion, and commitment to supporting individuals with intellectual and developmental disabilities. We are seeking an Administrative Entity Oversight Specialist to primarily conduct intakes for individuals involved with the Office of Developmental Programs (ODP) and determine their eligibility for services. This is a fantastic opportunity for someone with experience in case management or supports coordination who is dedicated to ensuring individuals and families receive the services and supports they deserve.

Requirements

• A Master’s degree from an accredited college or university and at least one year of work experience working directly with persons with developmental disabilities
• A Bachelor’s degree and at least two years of related experience
• An Associate’s degree (or 60 credit hours) and at least four years of related experience
• Valid driver’s license, current auto insurance, and reliable transportation
• Act 33 and Act 34 Clearances, FBI Fingerprint Clearance
• Social Security card, I-9 documentation
• Drug screening clearance
• Ability to lift up to 15 pounds
• Comfortable using a computer in an open or virtual office setting
• Willingness to travel throughout the service area, including during adverse weather conditions

Responsibilities

• Conduct intakes for individuals seeking services under the ID/A Waiver
• Determine eligibility based on ODP waiver regulations and requirements
• Provide oversight and guidance in ensuring the ID/A system operates effectively
• Maintain compliance with ODP regulations and AE requirements
• Attend and participate in ODP meetings and trainings to stay current with changes
• Build and maintain positive relationships with state and county partners
• Make sound decisions that promote efficient, ethical service delivery
• Contribute to system accountability and elevate stakeholder satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level