Administrative Director, RN ED

NeighborHealth•Boston, MA

30d•$143,728 - $236,912•Onsite

About The Position

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Position Summary: The Administrative Director/RN in our Emergency Department is an experienced, masters prepared (MBA/MNA) Emergency Medicine nurse manager or Nurse Practitioner/Physician Assistant with extensive clinical and administrative experience in Emergency Medicine. Oversees the daily operations of a busy 24/7 emergency service expected to serve 45,000 patients this year from a culturally and linguistically diverse patient population. Responsible for the development, implementation and evaluation of the department’s ongoing service delivery system and redesign efforts.

Requirements

Certified Nurse Practitioner or Physician Assistant or masters prepared nurse manager
Minimum of 5 years of clinical experience in Emergency Medicine or Critical Care
Minimum of 5 years of progressively more responsible supervisory and management experience ideally in an Emergency Department or in Critical Care

Nice To Haves

Experience applying Lean concepts to clinical workflows a plus
Experience serving a diverse patient population preferred

Responsibilities

Develops and implements changes to clinical workflows and practices to support the department’s ongoing lean initiatives and practice guidelines
Develops monitoring systems to support the delivery of high quality, safe and effective emergency care.
Designs, implements, and oversees the department’s performance improvement efforts.
Provides guidance, support and supervision for the care delivery team comprised of RNs. MAs, and clerical staff across all three shifts.
Under the direction of the Medical Director provides guidance and support to the provider staff comprised of physicians and nurse practitioners and jointly supervises the Paramedics across all three shifts.
Under the direction of the Medical Director provides guidance and support to the provider staff comprised of physicians and nurse practitioners and jointly supervises the Paramedics across all three shifts.