Administrative Direct Support Professional, Certified Day Services

PeopleInc•Buffalo, NY

9d•$16 - $20

About The Position

Provides courteous and knowledgeable administrative support; is the initial point of contact for front desk calls and visits—ensures efficient operation and outstanding customer service. As a Direct Support Professional (DSP), supports the persons’ served character, choices, strengths, interests and needs and ensures a safe, healthy and clean environment.

Requirements

High School Diploma/GED and 1-2 years of related experience or equivalent combination of education and related experience.
Ability to handle multiple tasks simultaneously.
Basic computer skills.
Lifting requirement of 35 lbs.
Ability to support people receiving services with repositioning, lifting and transferring as required by their person-centered plan, to sit for extended periods of time and to meet the physical requirements to react to emergency situations using CPR, SCIP-R.

Responsibilities

Warmly welcomes employees and guests to the facility—clearly and cordially answers and transfers calls, delivers messages from voicemail and email and takes necessary action to address caller/visitor needs involving appropriate personnel
Receives deliveries and prepares items for delivery—sorts, distributes and posts mail and maintains the facility mail hub and mailboxes, coordinates mailings
Completes purchase requisitions for mail and office supplies as needed or requested
Provides various administrative tasks as needed or requested which support the entire team at the facility
Respects and maintains the confidentiality of the persons served and demonstrates a positive and caring attitude
Plans, coordinates and implements meaningful activities and person-centered activities that promote independence, inclusion and productivity
Completes all tasks necessary to ensure the health and safety of each person receiving services
Performs DSP supports to program as needed
Promptly and accurately completes daily documentation and other accounting as required by OPWDD and agency standards
Remains compliant with all required training
Maintains certification in CPR, Strategies for Crisis Intervention and Prevention (SCIP-R) and medication administration and performs all as needed
Attends and participates in meetings and trainings
Complies with all agency policies and procedures.
Other duties as assigned.