Administrative/Customer Service Representative
State Heat Treating Company•Grand Rapids, MI
2h•$18 - $22
About The Position
The Administrative/Customer Service Representative assists the Plant Manager in ensuring customer needs are met and any assigned administrative duties are completed. This person communicates with office/plant personnel, the truck drivers, and maintenance personnel.
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Responsibilities
- Oversee and coordinate order progression
- Assist plant manager in ensuring promised delivery date is met on orders
- Assist plant manager with daily administrative tasks
- Arrange outside vendors when necessary
- Develop and produce necessary reports to assist management
- Maintain an accurate and organized filing system
- Prepare, audit, and forward payroll, accounts payable, and other necessary information to appropriate personnel
- Greet and direct customers, vendors, etc. by telephone or in person
- Ability to understand the applicable procedures document in the training program
- Ability to use multi-line phone system, computer, and other office equipment
Benefits
- Medical
- dental
- vision
- 401k
- sick time
- PTO after 90 days!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
