Administrative & Customer Service Coordinator

SERVPRO of South Palm Beach • Boca Raton, FL

214d • $45,000 - $50,000

About The Position

We are looking for an Administrative & Customer Service Coordinator in Boca Raton, FL. This is a full-time, on-site position with a compensation range of $45,000–$50,000 base salary plus commission and an annual bonus. The ideal candidate thrives in a fast-paced environment, loves helping people, and takes pride in being the go-to person on a high-performing team. Strong communication skills, problem-solving abilities, and multitasking are essential for this role.

Requirements

• Strong communication skills—confident, professional, and personable with customers and coworkers.
• Comfortable using technology to stay organized, track projects, and manage details.
• A knack for multitasking, prioritizing, and staying calm under pressure.
• Exceptional attention to detail—ensuring nothing slips through the cracks.
• Experience in the restoration or service industry is a plus.

Nice To Haves

• Positive attitude and customer-first mindset.

Responsibilities

• Be the first point of contact for our customers—answering calls, explaining our services, and delivering an exceptional experience from the start.
• Dispatch technicians to job sites efficiently while managing updates through our internal scheduling systems.
• Respond to customer inquiries about proposals, track pending leads, and support the sales team in closing opportunities.
• Create and send proposals, maintain clear communication with clients and internal teams, and ensure all project files and documentation are complete and accurate.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level