Administrative Coordinator, Marlboro Gastroenterology, 40 Hours, Days

UMass Memorial Health • Marlborough, CT

2d • $22 - $40 • Onsite

About The Position

The Administrative Coordinator is responsible for coordination of day-to-day work activities of assigned administrative staff, oversight of department scheduling, and related administrative processes to ensure the efficient staffing and patient flow within the department. Has knowledge of all functions performed by the assigned team and distributes and monitors the flow of work to assigned staff. Assesses flow and implements adjustments to maximize efficiency within the department. Acts as a resource for the team. Performs duties requiring advanced level secretarial and administrative support skills to assist assigned management and other employees as necessary.

Requirements

• Associate’s degree.
• Minimum five (5) years of medical secretary/administrative support experience.
• Demonstrated leadership experience.
• Ability to work independently with minimal supervision, while managing multiple priorities.
• Advanced computer skills, including Microsoft Office applications.
• Excellent oral, written and interpersonal skills.

Responsibilities

• Provides effective direction and guidance to the administrative staff to ensure efficient operations in accordance with established policies, practices, and procedures. Provides recommendations to management for the most efficient utilization of assigned staff. As necessary, processes standard and non-standard business office administrative paperwork.
• Conducts team meetings to review workload and assignments and works with staff to resolve issues and foster process improvements.
• Coordinates staff and patient flow including, but not limited to, greeting patients, handling of incoming calls, patient registration, scheduling patients, collecting co-payments, billing, insurance verification, and referrals, through the department to ensure maximum efficiency. As necessary, works with clinical staff to ensure proper documentation and appropriate exams for patients.
• May maintain clinical, surgical and/or administrative calendar for assigned management and other employees as necessary. Assists with adhering to schedule, coordinating multiple priorities and rescheduling when conflicts arise. Arranges a wide variety of inside and outside meetings, special events and activities for assigned management. Prioritizes events.
• May produce correspondence, memos and reports from dictation, drafts, models, etc. Edits material for grammar, spelling and format and high quality presentation and style. May prepare high quality presentation graphics (using Power-Point or similar applications software). May assist in administrative process for building new referring physician relationships and practice growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree