Administrative Coordinator

The TJX Companies, Inc.•Lafayette, IN

21h•Onsite

About The Position

At TJX Companies, the Administrative Coordinator supports store management in executing administrative functions. This role is crucial for ensuring an excellent customer experience by engaging with customers and maintaining a clean, organized store. The coordinator will role model outstanding customer service, create a positive internal and external customer experience, and promote a culture of honesty and integrity while maintaining confidentiality. The position involves active participation in the hiring and onboarding processes for new Associates, maintaining personnel files, and performing daily cash office functions. Additionally, the Administrative Coordinator supports the Operations Assistant Store Manager with scheduling, expense account monitoring, and supply inventory. The role requires ensuring proper Associate coverage in service areas, responding to coverage needs, and ensuring tasks are executed according to the store plan. Effective communication with management and Associates, providing and accepting feedback, and partnering on training needs are also key aspects. The coordinator is responsible for ensuring adherence to labor laws, policies, and procedures, maintaining store organizational and cleanliness standards, promoting credit and loyalty programs, supporting shrink reduction goals, and promoting safety awareness.

Requirements

Able to work a flexible schedule, including nights and weekends
Outstanding communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail experience
6 months of leadership experience

Responsibilities

Supports store management in the execution of store related administrative functions.
Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
Role models outstanding customer service.
Creates a positive internal and external customer experience.
Promotes a culture of honesty and integrity; maintains confidentiality.
Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates.
Maintains Associate personnel files.
Performs daily cash office functions and maintains cash office standards.
Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition.
Maintains proper Associate coverage in service areas for a positive customer experience.
Supports and responds to coverage needs throughout the store.
Ensures store team executes tasks and activities according to store plan; prioritizes as needed.
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
Provides and accepts recognition and constructive feedback.
Partners with Management on Associate training needs to increase effectiveness.
Ensures adherence to all labor laws, policies, and procedures.
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
Promotes credit and loyalty programs.
Supports and participates in store shrink reduction goals and programs.
Promotes safety awareness and maintains a safe environment.