Administrative Coordinator

The TJX Companies, Inc.•London, KY

1d•Onsite

About The Position

At TJX Companies, the Administrative Coordinator at Marshalls supports store management in executing administrative functions. This role is crucial for ensuring an excellent customer experience by engaging with customers and maintaining a clean, organized store environment. The coordinator will role model outstanding customer service, foster a culture of honesty and integrity, and maintain confidentiality. Key responsibilities include active participation in the hiring and onboarding processes, managing Associate personnel files, performing daily cash office functions, and supporting the Operations Assistant Store Manager with scheduling, expense account monitoring, and supply management. The position also involves ensuring proper Associate coverage, communicating priorities, providing feedback, ensuring adherence to policies and procedures, maintaining store standards, promoting credit and loyalty programs, supporting shrink reduction goals, and promoting safety awareness.

Requirements

Able to work a flexible schedule, including nights and weekends
Outstanding communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail experience
6 months of leadership experience

Responsibilities

Supports store management in the execution of store related administrative functions
Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
Role models outstanding customer service
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates
Maintains Associate personnel files
Performs daily cash office functions and maintains cash office standards
Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
Maintains proper Associate coverage in service areas for a positive customer experience
Supports and responds to coverage needs throughout the store
Ensures store team executes tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment

Benefits

Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match (for those who meet service or hours requirements)
Medical/dental/vision (for those who meet service or hours requirements)
HSA (for those who meet service or hours requirements)
Health care FSA (for those who meet service or hours requirements)
Life insurance (for those who meet service or hours requirements)
Short/long term disability (for those who meet service or hours requirements)
Paid parental leave (for those who meet service or hours requirements)
Paid holidays/vacation/sick (for those who meet service or hours requirements)
Auto/home insurance discounts (for those who meet service or hours requirements)
Scholarship program (for those who meet service or hours requirements)
Adoption assistance (for those who meet service or hours requirements)