Administrative Coordinator
ADT•Pearl, MS
•Onsite
About The Position
The Administrative Coordinator position at ADT involves handling various administrative tasks related to install, service, and customer service within a Consumer Small Business office. ADT, established in 1874, is a leading smart home security provider in the U.S., dedicated to protecting and connecting families, businesses, and commercial customers. The company emphasizes continuous innovation, advanced technology, and strategic partnerships to deliver products and services that safeguard life and valuables. The role contributes to ADT's mission of helping save lives.
Requirements
- High School diploma or equivalent.
- Basic Computer knowledge in Microsoft Word, Excel, and Typing skills.
- Must be able to handle multiple tasks.
Nice To Haves
- Six (6) months of experience.
Responsibilities
- Handle install, service, and customer service work assigned by Management in a Consumer Small Business office.
- Install and service backlog management
- Install and service job scheduling/filling schedule gaps
- Managing install/monitoring permits
- Managing missing paperwork/Scanning all install and service paperwork when needed
- Field Tech and Advisor phone calls/emails
- Update customer accounts
- Scheduling vendor meets
- Assist with customer credits or cancellations
- Additional tasks may be assigned by Management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
