Administrative Coordinator - Cancer Genetics (Medical Genetics Practice))

Mount Sinai Health System•New York, NY

About The Position

The Mount Sinai Cancer Genetic Counseling Program is seeking a qualified full-time Administrative Support Specialist to support our group of Board Eligible/Board Certified Cancer Genetic Counselors in a high-volume clinical practice. This position requires excellent communication and organizational skills and a strong ability to collaborate with referring providers.

Requirements

Bachelors Degree or equivalent combination of applicable experience and education
5 years related administrative or business experience required.
Some supervisory experience preferred.

Nice To Haves

Demonstrated competence in administrative setting
Excellent computer skills, including proficiency with Microsoft Office
Strong knowledge of EPIC Registration and Scheduling
Must possess strong interpersonal and customer service skills
Must enjoy working as part of a team
Interest in prenatal care and/or genetics a plus
Fluency in Spanish a plus

Responsibilities

Submit prior authorization requests and obtain necessary referral for specialty services, and coordinate peer-to-peer conversations between genetic counselor and insurer
Compile necessary records and reports for clinic
Obtain intakes for patients to help triage and schedule genetic counseling appointments
Manage incoming internal and external referrals via the EPIC referral system
Engage in professional communication with genetics laboratories
Compile necessary records and reports for clinic
Fulfill correspondence requests in a timely fashion
Obtain and review specified medical records that will facilitate triage and evaluation of patients
Scan specified hard copy documents and save to secure electronic folders
Communicate effectively and professionally with patients, genetic counselors, physicians, and other healthcare professionals
Ability to multi-task and manage a high volume of incoming calls