Administrative Coordinator - Crossroads

Gaudenzia, Inc.•Erie, PA

About The Position

We need hope-bringers and changemakers - because the work we all do matters. Join a team that shows up for each other as much as we show up for our clients. At Gaudenzia, your purpose fuels progress - for yourself and others. Gaudenzia's Mission: Gaudenzia's Mission is to promote long-term recovery by providing comprehensive treatment and support to people with substance use disorder, co-occurring mental health disorders, and related conditions, regardless of individual circumstances.

Requirements

High School Diploma or GED; Associate's Degree preferred
At least 5 year of administrative experience in an office environment
Knowledge of office and clerical functions.
Knowledge of Microsoft Word and Excel.
Knowledge of system reporting and file maintenance.
Knowledge of project management with ability to work independently.
Excellent customer services and telephone etiquette.
Ability to communicate effectively verbally and in writing.
Ability to establish and maintain effective working relationships with clients, other staff member, outside agencies/institutions and the general public.
Ability to successfully work with others from various cultures and backgrounds.
Ability to perform math and basic accounting.
Ability to plan and organize work and prepare appropriate reports.

Nice To Haves

Associate's Degree preferred

Responsibilities

Treat all clients and staff with dignity and respect
Supervise the maintenance of both program and client electronic and paper files in a confidential environment and in accordance with state and federal regulations.
Collect monies owed to facility including co-pays, script fees, payer checks
Prepare reports as required by the Program Director or designee.
Ensure maintenance of current, organized database, filing, and reporting systems.
Maintain organized, accurate system to record, receive, and disburse client funds, valuables, and facility funds, as needed.
Maintain contact with appropriate community resources needed to facilitate care coordination.
Implement internal and external communication and reporting systems to facilitate thorough communications with program staff, regional office, funding and governmental agencies, and other community resources.
Greet facility visitors, and screen clients returning to the facility, if needed.
Answer phone calls and check facility voicemail daily.
Aid in the completion of IT and maintenance tickets to resolve facility issues.
Aid in facility incident, acquisition, check requests, and other submissions/postings on SharePoint
Participate in and record minutes from administrative meeting and other facility meetings, as assigned.
Sort, distribute, and prepare facility correspondence, and deliver faxes to appropriate persons.
Maintain facility supply inventory, and order new supplies, coordinate equipment repairs, as needed.
Provide administrative support and other duties as assigned by Program Director, or designee.