Administrative Coordinator, Youth Programs

The Educational Alliance Inc.•New York, NY

20d•Onsite

About The Position

The 14th Street Y is a vibrant Jewish community center located in Downtown Manhattan. Each year, tens of thousands of New Yorkers of all ages, races, and ethnicities come to 14Y as members, visitors, or partners to experience our high quality and varied programs centered around arts and culture, early childhood education, summer camps, fitness and aquatics, Jewish life, and older adult services. 14Y After School picks up from local east village schools (PS 40. PS 19/EVCS, The Earth School., The Neighborhood School, Children's Workshop School, Nest+M, Friends Seminary, Success Academy Union Square) provides daily snacks, and a large array (50+!) enrichment class options focusing on heads, hearts and hands. 14Y After School is a neurodiverse community, and all staff members are responsible for supporting neurodivergent and neurotypical children to have a successful afternoon. New Country Day Camp is a 7-week, outdoor summer camp for campers in kindergarten-8th grade. NCDC operates M-F, 8am-5pm, and provides transportation for staff and campers to and from our campgrounds on Staten Island via multiple locations throughout Lower Manhattan and Brooklyn. NCDC is a neurodiverse camp community, and all staff members are responsible for supporting neurodivergent and neurotypical campers and staff to have successful summers. We are seeking an Administrative Coordinator, Youth Programs. The ACYP is a thoughtful, engaging, and detail-oriented operator who owns phone and email communications and directly supports the operations teams and camp Key Staff throughout the camp season.

Requirements

Availability to work ~15-18 hours per week onsite at the 14th Street Y September – May required
Availability to work full time hours onsite at the 14th Street Y – June required
Availability to work onsite at NCDC campgrounds on all days of camp during the summer (June 29 – August 14, 2026 |8:00am – 5:00pm), evening all-staff meetings, and 1-2weekly key staff meetings required
Minimum 2 years of reception, administrative, and/or customer- facing service experience required
Excellence in use of Microsoft Suite and other administrative systems
Ability to consistently empathize and communicate respectfully to Youth Programs Staff, campers, and families of all backgrounds
Ability to be self-directed and prioritize work tasks based on criteria such as time of day, program, support needs and additional stakeholders' needs

Responsibilities

Train in the systems, policies, and procedures used by Youth Programs with Senior Manager, Operations & Engagement
Train in “voice”. Understand our values and how we implement them in family and staff communication via phone or email with Senior Manager, Operations & Engagement
Train in use and function of Campsite, Youth Program’s primary operational system
Assist families with inquiry – close enrollments via Campsite. Answering questions, updating family information, and updating enrollments if possible/necessary.
Assist in execution of Youth Programs orientation days (June for camp, September for After School) including scheduling, printing, attendance, room assignments, and transitions.
Manage and update orientation binders with daily information and handle the distribution of materials to absent staff members.
Assist in answering phone calls and answering family questions in the 14Y camp office
Support Camp Nurse to screen and approve all camper medical forms
Attend all days of staff orientation in June/September (weekday evenings and some weekend days)
Support in the daily operations of all programs
Attend all days of camp during the summer (June 29 – August 15, 2026 | 8:00am – 5:00pm, with occasional after-camp meetings)
Be available as first point of contact via phone for all NCDC families. Answer general inquiries or transfer/take messages for Key staff.
Help maintain NCDC general email inbox.
Maintain all NCDC administrative spaces (two offices and outside spaces) keeping spaces tidy, free of clutter and garbage.
Support Key Staff with data entry and large form projects such as Maccabi Games (color war)
Support Community Engagement Manager with projects as needed (e.g. updating weekly family emails with programmatic updates sourced from program staff, regular Instagram posts, etc.)
Communicate regularly with the Operations team regarding daily changes and/or updates
Support Operations team with creation of weekly bus binders for Bus Captains
Support Aquatics Manager with data entry, hard copy swim level cards for all campers, printing daily swim rosters for section assignments, and buddy checks
Maintain inventory at camp, digitizing division and program inventory and alerting Operations Manager when office supplies need to be ordered
Communicate regularly with the Programs Coordinator and/or Programs
Manager regarding daily changes and/or updates
Support program with schedule printing and distribution
Printing and distributing weekly NCDC Newspaper
Print and distribute Shabbat “run of show” documents
Ensure Shabbat supplies are available at the amphitheater